Great service! Highly recommend…. we have used Urgent pet many times and are always happy with the Care we receive. View on Google (opens in new tab)
UrgentVet
Emergency vet
3550 Harden Blvd Ste 107, Lakeland, FL 33803Polk CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 926 | |
| Yelp | 3.20 | 15 |
- Star ratings, weighted: 4.68. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.75 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.69.
- What 17 reviews say about care: +0.06 stars.
- Result: 4.75 stars = 90 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally report a positive experience with the clinic's compassionate staff and thorough medical care. While most owners praise the professionalism of the team, there is some conflicting feedback regarding administrative organization.
Often praised
- Several reviewers describe the staff as kind, attentive, and professional.
- Multiple reviewers mention that the facility provides thorough and informative examinations.
- Some reviewers appreciate the quick response times during emergency visits.
Common concerns
- One reviewer reported issues with disorganized paperwork and poor communication regarding wait times.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 92% positive, 8% negative, (12) mentions
- Treatment results
- 100% positive, 0% negative, (6) mentions
- Gentle with pets
- 100% positive, 0% negative, (5) mentions
- Explaining options
- 75% positive, 25% negative, (4) mentions
- Cost and billing
- 67% positive, 33% negative, (3) mentions
- Wait times and booking
- 67% positive, 33% negative, (3) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (urgentvet.com), checked Nov 1, 2026. Call ahead to confirm.
- Credentials
- Fear Free certified
- Services
- x-raysultrasoundin-house labemergency careurgent care walk-inshospice and euthanasia
- Hours
- 3PM-11PM Mon-Fri 10AM-8PM Sat-Sun 12PM–8PM All Holidays
Reviews
Write a reviewThe staff is very friendly and seem quite knowledgeable. Unlike Banfield, they wanted me present for the examination - which I greatly appreciated. They were great at reading my cats' body language before and throughout the examination. (I brought my cats in because one of them… Read the full review on Google (opens in new tab)
Amazing kind people! View on Google (opens in new tab)
Very caring and compassionate care. Love it View on Google (opens in new tab)
Wait was only 20 minutes...had 2 other patients at the time. The doctor and veterinarian were very thorough and informative. View on Google (opens in new tab)
Star rating only, no written review.
This place has disorganized staff and vet. They failed to get pull the correct paperwork, misquoted wait from 45 min to 2 hours, never followed up on questions, and failed to send the follow-up paperwork. Communication was horrendous for the cost of services. The place was… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Took our car in here 10 minutes before they closed and the staff was all friendly and accommodating, we got our kitty seen and treated quickly. I’m always hesitant to try a new vet after a few really bad experiences but I genuinely think this is one of the good ones! View on Google (opens in new tab)
Star rating only, no written review.
Would recommend, very courteous and helpful View on Google (opens in new tab)
Fast, friendly service. My cat is already feeling better! View on Google (opens in new tab)
Great experience didn’t add ridiculous cost upon cost like the local er vet! Kind caring professionals that’s treated my dog like their own ❤️ View on Google (opens in new tab)
Had to take Rex there yesterday and I can’t say enough about everyone. They were absolutely amazing and Rex was definetly comfortable. Thank you for caring for my guy when he had a bummed paw. View on Google (opens in new tab)
I’ve always had great experiences taking my dog here. Just wish they were open overnight bc the alternative places in town are not great! View on Google (opens in new tab)
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