Even though this was the most painful time of putting our dear little Wally out to cross the Rainbow Bridge, Dr. P and the staff were sooo absolutely comforting to us!! We were put to ease by Dr. P...she is the most caring compassionate veterinarian that we have ever known! We… Read the full review on Google (opens in new tab)
Outback Animal Clinic
224 Commonwealth Ave N, Polk City, FL 33868Polk CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.54 | 434 | |
| Yelp | 2.50 | 6 |
| 4.84 | 25 |
- Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.53.
- What 39 reviews say about care: +0.10 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate and professional atmosphere, frequently highlighting the kindness shown during difficult end-of-life transitions. The facility is also noted for providing thorough communication and a welcoming environment for long-term clients.
Often praised
- Multiple reviewers report high levels of compassion and kindness from the staff.
- Several owners mention that the clinic provides affordable services.
- Many reviewers highlight the friendly and helpful nature of the office staff.
Common concerns
- One reviewer reported a negative experience regarding emergency wait times.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (23) mentions
- Gentle with pets
- 93% positive, 7% negative, (15) mentions
- Cost and billing
- 83% positive, 17% negative, (6) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (3) mentions
From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (outbackanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Services
- wellness examsvaccinesdental caresurgeryboardinggroomingx-raysultrasoundin-house labemergency caremicrochipping
- Veterinarians
- Dr. Rachel Bouton, DVMFlorida license VM8024, current
Reviews
Write a reviewI've been with this clinic for a very long time because I am very picky with my dogs they are my babies and from the front desk to the techs are awesome they are so kind, so helpful, so careing, I love them all ! and the vets they are beyond words so knowledgeable so… Read the full review on Google (opens in new tab)
Not only are they great for exams, they also are there for boarding animals. View on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
The Doctor, nurses and staff are wonderful caring people. View on Google (opens in new tab)
Star rating only, no written review.
They are Wonderful and have helped us have years more life together with our 13 year old rescue poodle ( who is diabetic, blind and has Cushing's Disease ). In spite of all his illnesses, he is still a Happy Little Guy and we Love Him !!!! He NEVER would have made it THIS FAR… Read the full review on Google (opens in new tab)
Star rating only, no written review.
We have been coming here for years. We have laughed and cried together. You are treated like family. Can't thank you all enough for taking care of all my babies. View on Google (opens in new tab)
Caring staff and doctors and you won't break the bank taking your furry family member there. View on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
I truly love this vet. They're very affordable and caring with your pet. View on Google (opens in new tab)
Friendly staff View on Google (opens in new tab)
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