Linda Buchlinger
Star rating only, no written review.
Outback Animal Clinic
224 Commonwealth Ave N, Polk City, FL 33868Polk CountyReal Vet Score 85 out of 100Real Vet ScoreGoodLikely 82–89 given the evidence#17 of 42 scored vets in Polk County How ranked4.5From 465 ratings across 3 sources4.5 on Google (opens in new tab) (374 reviews)2.5 on Yelp (opens in new tab) (6 reviews)96% recommend on Facebook (opens in new tab) (25 reviews read)Replies to 0% of Google and Yelp reviews (of 23 read)Up 4 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.54 | 434 | |
| Yelp | 2.50 | 6 |
| 4.84 | 25 |
- Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.53.
- What 39 reviews say about care: +0.10 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate and professional atmosphere, frequently highlighting the kindness shown during difficult end-of-life transitions. The facility is also noted for providing thorough communication and a welcoming environment for long-term clients.
Often praised
- Multiple reviewers report high levels of compassion and kindness from the staff.
- Several owners mention that the clinic provides affordable services.
- Many reviewers highlight the friendly and helpful nature of the office staff.
Common concerns
- One reviewer reported a negative experience regarding emergency wait times.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (23) mentions
- Gentle with pets
- 93% positive, 7% negative, (15) mentions
- Cost and billing
- 83% positive, 17% negative, (6) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (3) mentions
From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (outbackanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Services
- wellness examsvaccinesdental caresurgeryboardinggroomingx-raysultrasoundin-house labemergency caremicrochipping
- Veterinarians
- Dr. Rachel Bouton, DVMFlorida license VM8024, current
Reviews
Write a reviewJoseph Pepitone
Star rating only, no written review.
Ward Henry
Absolutely wonderful! View on Google (opens in new tab)
Kateland Johnson
Brittany is the best. Always answers any questions or concerns with pleasure! My Benelli babe leaves happy and healthy every time. No better place to trust with your little loves! View on Google (opens in new tab)
Brittany Depaolo
Star rating only, no written review.
Phillip Baxter
Loved them. Very good with my dogs. Highly recommend them. View on Google (opens in new tab)
Andrew Lemon
If I could put no stars I would. This place never has time for any emergencies and are always over priced. View on Google (opens in new tab)
Gary Wm. Weyers
Always friendly & takes good care of our Riley dog. Great Doctors, Technicians and office staff! View on Google (opens in new tab)
RecommendsMegan Light Rimmer
Our sweet pup has been seen by Outback since we got her 6 years ago and they’ve always been so upfront, caring, and professional throughout the years. Today, we can’t express enough gratitude to Dr. Rachel and the staff at Outback for the compassion and kindness they showed… Read the full review on Facebook (opens in new tab)
Doesn't recommendChris Drew
What a joke…. These people have no compassion and are unable to help when needed. Apparently they think an emergency should wait days to take care of. If you value your pets life don’t bother with these people View on Facebook (opens in new tab)
RecommendsTangela Galloway
Great service with warm friendly staff!! 🧡💙 View on Facebook (opens in new tab)
RecommendsBrendan Slevin
Our black cat Dexter had to be neutered, the staff was very kind and helpful and even went above and beyond to ease our fears of the operation and at an affordable price. We can’t wait to bring our other pets for their veterinarian needs! View on Facebook (opens in new tab)
RecommendsWm Good
Very nice and caring people.. best place to take my fur kid View on Facebook (opens in new tab)
RecommendsErin Crisp
We absolutely can not say enough wonderful things about the Outback Animal Clinic staff. They loved on my older, failing cat and provided such wonderful, compassionate care. Thank you all so much! View on Facebook (opens in new tab)
RecommendsTamara Fifolt
they are very kind and take great care of your pets.you are treated like family as soon as you walk in. they go above and beyond to help you out. View on Facebook (opens in new tab)
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