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Real Vet Reviews

Outback Animal Clinic

224 Commonwealth Ave N, Polk City, FL 33868Polk County
Real Vet Score 85 out of 100Real Vet ScoreGoodLikely 82–89 given the evidence#17 of 42 scored vets in Polk County How ranked4.5From 465 ratings across 3 sources4.5 on Google (opens in new tab) (374 reviews)2.5 on Yelp (opens in new tab) (6 reviews)96% recommend on Facebook (opens in new tab) (25 reviews read)Replies to 0% of Google and Yelp reviews (of 23 read)Up 4 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.54434
Yelp2.506
Facebook4.8425
  1. Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
  2. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.53.
  3. What 39 reviews say about care: +0.10 stars.
  4. Result: 4.63 stars = 85 / 100. Based on many ratings.
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What pet owners say

Summary written by AI

Many reviewers praise the clinic for its compassionate and professional atmosphere, frequently highlighting the kindness shown during difficult end-of-life transitions. The facility is also noted for providing thorough communication and a welcoming environment for long-term clients.

Often praised

  • Multiple reviewers report high levels of compassion and kindness from the staff.
  • Several owners mention that the clinic provides affordable services.
  • Many reviewers highlight the friendly and helpful nature of the office staff.

Common concerns

  • One reviewer reported a negative experience regarding emergency wait times.

Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (23) mentions
Gentle with pets
93% positive, 7% negative, (15) mentions
Cost and billing
83% positive, 17% negative, (6) mentions
Explaining options
100% positive, 0% negative, (5) mentions
Treatment results
100% positive, 0% negative, (3) mentions

From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (outbackanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.

Services
wellness examsvaccinesdental caresurgeryboardinggroomingx-raysultrasoundin-house labemergency caremicrochipping
Veterinarians
RecommendsMegan Light Rimmer
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What's wrong with it?

Our sweet pup has been seen by Outback since we got her 6 years ago and they’ve always been so upfront, caring, and professional throughout the years. Today, we can’t express enough gratitude to Dr. Rachel and the staff at Outback for the compassion and kindness they showed… Read the full review on Facebook (opens in new tab)

Doesn't recommendChris Drew
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What a joke…. These people have no compassion and are unable to help when needed. Apparently they think an emergency should wait days to take care of. If you value your pets life don’t bother with these people View on Facebook (opens in new tab)

RecommendsTangela Galloway
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What's wrong with it?

Great service with warm friendly staff!! 🧡💙 View on Facebook (opens in new tab)

RecommendsBrendan Slevin
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What's wrong with it?

Our black cat Dexter had to be neutered, the staff was very kind and helpful and even went above and beyond to ease our fears of the operation and at an affordable price. We can’t wait to bring our other pets for their veterinarian needs! View on Facebook (opens in new tab)

RecommendsWm Good
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What's wrong with it?

Very nice and caring people.. best place to take my fur kid View on Facebook (opens in new tab)

RecommendsErin Crisp
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What's wrong with it?

We absolutely can not say enough wonderful things about the Outback Animal Clinic staff. They loved on my older, failing cat and provided such wonderful, compassionate care. Thank you all so much! View on Facebook (opens in new tab)

RecommendsTamara Fifolt
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What's wrong with it?

they are very kind and take great care of your pets.you are treated like family as soon as you walk in. they go above and beyond to help you out. View on Facebook (opens in new tab)

RecommendsAmanda Davis
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What's wrong with it?

We absolutely adore Outback Animal Clinic! From the moment we walked in everyone was friendly and helpful. The staff never made us feel rushed and took time to answer all our questions. Today we received a handwritten card welcoming us. We are a forever client 🐾 View on Facebook (opens in new tab)

RecommendsLori Schuster
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What's wrong with it?

Staff is very friendly and Dr. Bouton is the best... View on Facebook (opens in new tab)

RecommendsRichard P. Cook
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What's wrong with it?

Can’t thank the Outback Animal Clinic enough, once again. Was time for our Daisey to go over the Rainbow Bridge. The staff and Dr. Regina were outstanding in assisting us with Professionalism and compassion to insure Daisey Passed in the most comfortable way possible. Thanks to… Read the full review on Facebook (opens in new tab)

RecommendsChristine Hicks
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What's wrong with it?

Always sweet and friendly never any issues with them View on Facebook (opens in new tab)

RecommendsRobin Davis Conrad
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What's wrong with it?

Thank you so much for the care and attention you gave to Ace❤️❤️Good communication about findings, recommendations even when the outcome is not what we had hoped for. I would highly recommend vet. We will use this vet with our next pet.... Robin Conrad View on Facebook (opens in new tab)

RecommendsConnie Gorday
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What's wrong with it?

The great Doc P and all the girls that work there so amazing at what they do View on Facebook (opens in new tab)

RecommendsEvelyn Brewer
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What's wrong with it?

They are the best prices are wonderful and they really care about my babies View on Facebook (opens in new tab)

RecommendsAlisha Hargrove
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What's wrong with it?

I highly recommend outback for your pet's needs, very happy customer! ❤🐶 View on Facebook (opens in new tab)

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