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Real Vet Reviews

Outback Animal Clinic

224 Commonwealth Ave N, Polk City, FL 33868Polk County
Real Vet Score 85 out of 100Real Vet ScoreGoodLikely 82–89 given the evidence#17 of 42 scored vets in Polk County How ranked4.5From 465 ratings across 3 sources4.5 on Google (opens in new tab) (374 reviews)2.5 on Yelp (opens in new tab) (6 reviews)96% recommend on Facebook (opens in new tab) (25 reviews read)Replies to 0% of Google and Yelp reviews (of 23 read)Up 4 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.54434
Yelp2.506
Facebook4.8425
  1. Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
  2. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.53.
  3. What 39 reviews say about care: +0.10 stars.
  4. Result: 4.63 stars = 85 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Many reviewers praise the clinic for its compassionate and professional atmosphere, frequently highlighting the kindness shown during difficult end-of-life transitions. The facility is also noted for providing thorough communication and a welcoming environment for long-term clients.

Often praised

  • Multiple reviewers report high levels of compassion and kindness from the staff.
  • Several owners mention that the clinic provides affordable services.
  • Many reviewers highlight the friendly and helpful nature of the office staff.

Common concerns

  • One reviewer reported a negative experience regarding emergency wait times.

Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (23) mentions
Gentle with pets
93% positive, 7% negative, (15) mentions
Cost and billing
83% positive, 17% negative, (6) mentions
Explaining options
100% positive, 0% negative, (5) mentions
Treatment results
100% positive, 0% negative, (3) mentions

From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (outbackanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.

Services
wellness examsvaccinesdental caresurgeryboardinggroomingx-raysultrasoundin-house labemergency caremicrochipping
Veterinarians
Steve Lail
From Google (opens in new tab)

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What's wrong with it?

Even though this was the most painful time of putting our dear little Wally out to cross the Rainbow Bridge, Dr. P and the staff were sooo absolutely comforting to us!! We were put to ease by Dr. P...she is the most caring compassionate veterinarian that we have ever known! We… Read the full review on Google (opens in new tab)

san
From Google (opens in new tab)

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What's wrong with it?

I've been with this clinic for a very long time because I am very picky with my dogs they are my babies and from the front desk to the techs are awesome they are so kind, so helpful, so careing, I love them all ! and the vets they are beyond words so knowledgeable so… Read the full review on Google (opens in new tab)

Joan Ames
From Google (opens in new tab)

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What's wrong with it?

Not only are they great for exams, they also are there for boarding animals. View on Google (opens in new tab)

Alison
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Joan Ames
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Margaret Flesher
From Google (opens in new tab)

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What's wrong with it?

The Doctor, nurses and staff are wonderful caring people. View on Google (opens in new tab)

Anny Mendez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Donald Coley
From Google (opens in new tab)

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What's wrong with it?

They are Wonderful and have helped us have years more life together with our 13 year old rescue poodle ( who is diabetic, blind and has Cushing's Disease ). In spite of all his illnesses, he is still a Happy Little Guy and we Love Him !!!! He NEVER would have made it THIS FAR… Read the full review on Google (opens in new tab)

Roger Hines
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Michelle Staggers
From Google (opens in new tab)

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What's wrong with it?

We have been coming here for years. We have laughed and cried together. You are treated like family. Can't thank you all enough for taking care of all my babies. View on Google (opens in new tab)

Lisa Weyers
From Google (opens in new tab)

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What's wrong with it?

Caring staff and doctors and you won't break the bank taking your furry family member there. View on Google (opens in new tab)

Virginia Lauters
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Christine Hicks
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Katie Orso
From Google (opens in new tab)

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What's wrong with it?

I truly love this vet. They're very affordable and caring with your pet. View on Google (opens in new tab)

JAY LUNA
From Google (opens in new tab)

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What's wrong with it?

Friendly staff View on Google (opens in new tab)

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