We absolutely adore Outback Animal Clinic! From the moment we walked in everyone was friendly and helpful. The staff never made us feel rushed and took time to answer all our questions. Today we received a handwritten card welcoming us. We are a forever client 🐾 View on Facebook (opens in new tab)
Outback Animal Clinic
224 Commonwealth Ave N, Polk City, FL 33868Polk CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.54 | 434 | |
| Yelp | 2.50 | 6 |
| 4.84 | 25 |
- Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.53.
- What 39 reviews say about care: +0.10 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate and professional atmosphere, frequently highlighting the kindness shown during difficult end-of-life transitions. The facility is also noted for providing thorough communication and a welcoming environment for long-term clients.
Often praised
- Multiple reviewers report high levels of compassion and kindness from the staff.
- Several owners mention that the clinic provides affordable services.
- Many reviewers highlight the friendly and helpful nature of the office staff.
Common concerns
- One reviewer reported a negative experience regarding emergency wait times.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (23) mentions
- Gentle with pets
- 93% positive, 7% negative, (15) mentions
- Cost and billing
- 83% positive, 17% negative, (6) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (3) mentions
From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (outbackanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Services
- wellness examsvaccinesdental caresurgeryboardinggroomingx-raysultrasoundin-house labemergency caremicrochipping
- Veterinarians
- Dr. Rachel Bouton, DVMFlorida license VM8024, current
Reviews
Write a reviewStaff is very friendly and Dr. Bouton is the best... View on Facebook (opens in new tab)
Can’t thank the Outback Animal Clinic enough, once again. Was time for our Daisey to go over the Rainbow Bridge. The staff and Dr. Regina were outstanding in assisting us with Professionalism and compassion to insure Daisey Passed in the most comfortable way possible. Thanks to… Read the full review on Facebook (opens in new tab)
Always sweet and friendly never any issues with them View on Facebook (opens in new tab)
Thank you so much for the care and attention you gave to Ace❤️❤️Good communication about findings, recommendations even when the outcome is not what we had hoped for. I would highly recommend vet. We will use this vet with our next pet.... Robin Conrad View on Facebook (opens in new tab)
The great Doc P and all the girls that work there so amazing at what they do View on Facebook (opens in new tab)
They are the best prices are wonderful and they really care about my babies View on Facebook (opens in new tab)
I highly recommend outback for your pet's needs, very happy customer! ❤🐶 View on Facebook (opens in new tab)
Everyone at outback is awesome!! Been our Vet clinic for 14+ years. Special thanks to Drs Rachel and Regina. They both are the best!!! View on Facebook (opens in new tab)
The best pet friendly staff View on Facebook (opens in new tab)
One could not find more qualified vets nor compassionate vets anywhere! View on Facebook (opens in new tab)
I have used Outback for grooming, boarding and as my dog's vet. I am very pleased with the care she has gotten every time. I highly recommend them for your fur baby too. View on Facebook (opens in new tab)
Once you build a relationship with a vet that you and your furbies love and trust you don’t go anywhere else 🥰 View on Facebook (opens in new tab)
Great staff, compassionate vets! ( and definitely fair prices) You guys were a wonderful recommendation. View on Facebook (opens in new tab)
They were very concerned and personal about Lucky dog the vet called a few days later to go over hi blood work View on Facebook (opens in new tab)
Work at Outback Animal Clinic? Claim this page to reply to member reviews, or print a review card for your front desk.