Vet was personable and knowledgeable. Prices were decent. Walk in was convenient. View on Google (opens in new tab)
Normandy Animal Hospital
Emergency vet
8615 Normandy Blvd, Jacksonville, FL 32221Duval CountyFlorida premises permit active since 2019(veterinary premises permit VE5533)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 645 | |
| Yelp | 2.70 | 55 |
- Star ratings, weighted: 3.90. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.20 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.75.
- What 18 reviews say about care: −0.40 stars.
- Result: 3.35 stars = 34 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Normandy Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Surgery
- $1,700
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers offer mixed opinions on Normandy Animal Hospital, with some praising the professional and knowledgeable staff while others report significant issues regarding communication and wait times.
Often praised
- Several reviewers describe the doctors as knowledgeable and thorough.
- Multiple reviewers mention that the clinic is convenient for walk-ins.
- Some owners reported positive experiences with the care provided during medical emergencies.
Common concerns
- Several reviewers report long wait times, sometimes exceeding three hours.
- Multiple reviewers expressed frustration regarding a lack of clear pricing or follow-up communication.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Explaining options
- 40% positive, 60% negative, (10) mentions
- Wait times and booking
- 38% positive, 63% negative, (8) mentions
- Front desk and staff
- 57% positive, 43% negative, (7) mentions
- Treatment results
- 40% positive, 60% negative, (5) mentions
- Cost and billing
- 50% positive, 50% negative, (4) mentions
From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewI want to help the next person avoid being scammed!! We went to this vet a year ago and they told us our dog had a collapsed trachea. We have spent the past year watching our dog's health decline while giving him medicine. This morning we took him to another vet and had the same… Read the full review on Google (opens in new tab)
Be prepared to wait 3+ hours and still not get seen. Used to come here all the time but they're short staffed now it seems View on Google (opens in new tab)
Great doctors great information on my puppy. View on Google (opens in new tab)
Very Friendly and Professional. View on Google (opens in new tab)
Well, what a waste of time and a horrible experience this was!! I purchased a puppy I live in Arizona for a wonderful woman about four hours away from this vet. I taught him three times they told me the same thing bring it in. We’ll get it done the same day they’re walk-in… Read the full review on Google (opens in new tab)
Professional and courteous staff. They accept walkins and provide a wide range of services . View on Google (opens in new tab)
Do not bring your animals here i brought my sweet baby princess she is 15 to this vet because her nose had become swollen and she was having a little trouble breathing the first visit they send me home with some pain medicine and gave her an antibiotic shot she did not get… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Great vet with reasonable rates. Walk in only. No appointment. View on Google (opens in new tab)
Would not recommend this place to anyone.. we came here the first time to check if my cat had a UTI.. they told me they would email me the urinalysis report never got it. Called to try and make a spay appointment for my cat and they told me they couldn’t give us an estimate… Read the full review on Google (opens in new tab)
Perfect. The free gifts mean ALOT to me. 5 stars for today View on Google (opens in new tab)
There’s not enough stars for Dr Khalil and his staff. Being an upland guide and cowboy I have been in many veterinary offices ranging Florida to Montana I can tell you this place is the best! From the time you’re greeted at the front desk until you checkout, everyone is… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Pets need a doctor too, so you go to the doggy doctor View on Google (opens in new tab)
Work at Normandy Animal Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.