Normandy Animal Hospital
Emergency vet
8615 Normandy Blvd, Jacksonville, FL 32221Duval CountyFlorida premises permit active since 2019(veterinary premises permit VE5533)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 645 | |
| Yelp | 2.70 | 55 |
- Star ratings, weighted: 3.90. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.20 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.75.
- What 18 reviews say about care: −0.40 stars.
- Result: 3.35 stars = 34 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Normandy Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Surgery
- $1,700
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers offer mixed opinions on Normandy Animal Hospital, with some praising the professional and knowledgeable staff while others report significant issues regarding communication and wait times.
Often praised
- Several reviewers describe the doctors as knowledgeable and thorough.
- Multiple reviewers mention that the clinic is convenient for walk-ins.
- Some owners reported positive experiences with the care provided during medical emergencies.
Common concerns
- Several reviewers report long wait times, sometimes exceeding three hours.
- Multiple reviewers expressed frustration regarding a lack of clear pricing or follow-up communication.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Explaining options
- 40% positive, 60% negative, (10) mentions
- Wait times and booking
- 38% positive, 63% negative, (8) mentions
- Front desk and staff
- 57% positive, 43% negative, (7) mentions
- Treatment results
- 40% positive, 60% negative, (5) mentions
- Cost and billing
- 50% positive, 50% negative, (4) mentions
From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
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