Greenlight Pet ER
Open 24 hours
11739 Narcoossee Rd Suite 110, Orlando, FL 32832Orange CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.20 | 158 |
- Star ratings, weighted: 4.20. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.95 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.18.
- What 16 reviews say about care: −0.15 stars.
- Result: 4.03 stars = 61 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Greenlight Pet ER.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $185
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate, professional staff and high-quality medical care during emergencies. However, other owners report significant inconsistencies regarding wait times, administrative errors, and communication issues.
Often praised
- Compassionate and attentive staff
- High-quality emergency care
- Professional and informative doctors
Common concerns
- Long wait times or being turned away
- Inconsistent communication regarding status updates
- Administrative and billing errors
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 89% positive, 11% negative, (9) mentions
- Gentle with pets
- 83% positive, 17% negative, (6) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Wait times and booking
- 25% positive, 75% negative, (4) mentions
- Treatment results
- 100% positive, 0% negative, (4) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (greenlight.pet), checked Nov 8, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- emergency careurgent care walk-insin-house labultrasoundx-rayssurgery
- Payment options
- CareCreditScratchpay
- Hours
- All Locations Open 24/7 - No Appointment Needed
- Veterinarians
- Dr. Thurston
Reviews
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