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Real Vet Reviews

Caring Hands Animal Hospital of Live Oak

11786 Bass Rd, Live Oak, FL 32060Suwannee County

Florida premises permit active since 1983(veterinary premises permit VE862)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 50 out of 100Real Vet ScoreMixedLikely 43–57 given the evidence#1558 of 1609 scored vets in Florida How rankedBottom 10%4.4From 264 ratings across 2 sources4.4 on Google (opens in new tab) (261 reviews)4.3 on Yelp (opens in new tab) (3 reviews)Google reviews in the last 12 months: 3.2 average from the 18 we've read, below its 4.4 on Google overallReplies to 95% of Google and Yelp reviews, 8 of 9 negative ones (of 20 read)Down 28 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.40261
Yelp4.303
  1. Star ratings, weighted: 4.40. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.10 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.11.
  4. What 17 reviews say about care: −0.36 stars.
  5. Result: 3.75 stars = 50 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Caring Hands Animal Hospital of Live Oak.

Quoted in Google, Yelp and Facebook reviews

Sick or injured
$700
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report a polarized experience at the clinic, with some praising the staff's kindness and others describing interactions as dismissive or condescending. While many owners appreciate the compassionate care provided by technicians and certain doctors, several others expressed frustration regarding communication styles and pricing.

Often praised

  • Several reviewers describe the staff as kind and caring
  • Multiple reviewers mention a welcoming atmosphere

Common concerns

  • Some reviewers report inconsistent experiences with different veterinarians
  • A few reviewers express dissatisfaction with the automated phone system

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
63% positive, 38% negative, (8) mentions
Treatment results
25% positive, 75% negative, (4) mentions
Cost and billing
0% positive, 100% negative, (3) mentions
Explaining options
0% positive, 100% negative, (3) mentions
Gentle with pets
67% positive, 33% negative, (3) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Cool Ude
From Google (opens in new tab)

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What's wrong with it?

This place is rude. I rather drive 1hr30min back to my old vet to have him get his rabies shot and be seen. This lady person here push it like I didn't understand what she meant the first time telling me it's required by state. Ok don't processed to tell me 4 times while I'm… Read the full review on Google (opens in new tab)

Patrick Dobbin
From Google (opens in new tab)

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What's wrong with it?

Great care for our kittens View on Google (opens in new tab)

Clinic's reply: Thank you for taking the time to leave us a review! We look forward to the opportunity to provide many more years of care for them.
Sara Armas
From Google (opens in new tab)

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What's wrong with it?

They dont care if youre animal lives or dies as long as they get money. View on Google (opens in new tab)

Clinic's reply: We’re sorry to hear that you feel this way. Our team genuinely cares about the health and well-being of every patient we serve. In this situation, our team was… Read it on Google (opens in new tab)
Samantha Brasher
From Google (opens in new tab)

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What's wrong with it?

Very kind and compassionate during an extremely emotional situation. View on Google (opens in new tab)

Clinic's reply: Thank you for your thoughtful review. We truly appreciate your kind words and are grateful that our team could provide compassion and support during such a… Read it on Google (opens in new tab)
Michael
From Google (opens in new tab)

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What's wrong with it?

Love the clinic but HATE the AI answering service. It is drawn out and shows where we are going. I choose to bring my children to Love Oak vs where I live in Jacksonville bc of the humanity and small town care that Caring Hands gives. It has seemed busy from time to time when… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for taking the time to share your feedback, and we're so glad to hear that you value the personalized, small-town care we strive to provide. It truly… Read it on Google (opens in new tab)
Verna Saxon
From Google (opens in new tab)

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What's wrong with it?

I had recently had to put my furbaby to sleep and because of the "Caring Hands" of your clinic taking care of my sister's girls (Valerie Myers) I chose to bring Milo's possessions to y'all. Y'all are and will forever be part of our family! GOD BLESS Y'ALL💜! Yesterday (7Jul2026)… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for your incredibly kind words. We are deeply sorry for the loss of your sweet Milo. Losing a beloved pet leaves such a hole in our hearts… Read it on Google (opens in new tab)
Julia Palarski
From Google (opens in new tab)

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What's wrong with it?

Brought my pup in for an exam bc he was limping. He has a cracked nail bed. They clipped his nails to the quick on at least three toes, so now he’s in even more pain (and his nails were not that long. We just had them trimmed a week ago). I had to clean up blood off his toes… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for taking the time to share your experience. We're very sorry to hear that your visit did not meet your expectations, especially when your pup was… Read it on Google (opens in new tab)
tammy howard
From Google (opens in new tab)

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What's wrong with it?

Had a awesome first time experience. Very clean and the veterinarian seemed to be very knowledgeable. Thank you for taking care of our babies 👌 View on Google (opens in new tab)

Clinic's reply: Thank you so much for the kind words! We’re so happy your first experience with us was a great one. We appreciate you trusting us with your babies and look… Read it on Google (opens in new tab)
Duane Baker
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you for taking the time to leave us a review!
Jill DecadentTransitions
From Google (opens in new tab)

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What's wrong with it?

Very kind and caring staff. View on Google (opens in new tab)

Clinic's reply: We really appreciate you taking the time to leave us a 5-star review! It means a lot to hear that our team made a positive impression. Providing kind… Read it on Google (opens in new tab)
Dixie Critter
From Google (opens in new tab)

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What's wrong with it?

Awesome experience, would recommend to all. Vet and techs VERY nice and caring. View on Google (opens in new tab)

Clinic's reply: Thank you so much for your kind words! We’re so glad you had an awesome experience with us. Our team truly cares about every pet and owner we see, so it means… Read it on Google (opens in new tab)
Davalyn foster
From Google (opens in new tab)

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What's wrong with it?

Took my dog there last week they told me my dog had a tumor on her lung and she had cancer everywhere and there was nothing to do besides put the dog down they totally missed diagnosed her took her to the Gainesville to the big vet hospital and she does not have cancer she had… Read the full review on Google (opens in new tab)

Clinic's reply: We’re truly glad to hear your pet is doing better and appreciate you seeking additional care when concerned—that’s always an appropriate choice for any pet… Read it on Google (opens in new tab)
Annsley Bohlman
From Google (opens in new tab)

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What's wrong with it?

Usually I have a decent experience here but today I saw a different vet and she was horrible. I didn't get her name but she is older with white hair and glasses. She spoke in a condescending tone the whole time and when I questioned her advice she added "this is just my… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for your feedback. We’re sorry to hear that your recent visit left you feeling upset, as that is never our intention. After reviewing your pet’s… Read it on Google (opens in new tab)
Kyleigh Hand
From Google (opens in new tab)

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What's wrong with it?

Took my cat there on a thursday they took xrays and told me he was fine and have him inside for 3 weeks. That Saturday my cat was gone. No explanation or anything we paid $700 to be told he was fine and he still passed away. View on Google (opens in new tab)

Clinic's reply: We are very sorry to hear about the loss of your cat. Losing a pet is incredibly difficult, and we truly understand how painful and upsetting that experience… Read it on Google (opens in new tab)
River Valley
From Google (opens in new tab)

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What's wrong with it?

It's ok. People are nice but their prices are outrageous. For a 2inch scar needing 3 stitches. 7,893$ and then when two stitches tore. Same price. I was able to get it patched with butterfly tape and a razor to shave my dog's fur away so the tape would stick. Please only use… Read the full review on Google (opens in new tab)

Clinic's reply: We’re sorry to read this review, as it does not reflect our pricing structure or the experience we aim to provide. We do believe there may be a… Read it on Google (opens in new tab)

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