This place is rude. I rather drive 1hr30min back to my old vet to have him get his rabies shot and be seen. This lady person here push it like I didn't understand what she meant the first time telling me it's required by state. Ok don't processed to tell me 4 times while I'm… Read the full review on Google (opens in new tab)
Caring Hands Animal Hospital of Live Oak
11786 Bass Rd, Live Oak, FL 32060Suwannee CountyFlorida premises permit active since 1983(veterinary premises permit VE862)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 261 | |
| Yelp | 4.30 | 3 |
- Star ratings, weighted: 4.40. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.10 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.11.
- What 17 reviews say about care: −0.36 stars.
- Result: 3.75 stars = 50 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Caring Hands Animal Hospital of Live Oak.
Quoted in Google, Yelp and Facebook reviews
- Sick or injured
- $700
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience at the clinic, with some praising the staff's kindness and others describing interactions as dismissive or condescending. While many owners appreciate the compassionate care provided by technicians and certain doctors, several others expressed frustration regarding communication styles and pricing.
Often praised
- Several reviewers describe the staff as kind and caring
- Multiple reviewers mention a welcoming atmosphere
Common concerns
- Some reviewers report inconsistent experiences with different veterinarians
- A few reviewers express dissatisfaction with the automated phone system
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 63% positive, 38% negative, (8) mentions
- Treatment results
- 25% positive, 75% negative, (4) mentions
- Cost and billing
- 0% positive, 100% negative, (3) mentions
- Explaining options
- 0% positive, 100% negative, (3) mentions
- Gentle with pets
- 67% positive, 33% negative, (3) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewGreat care for our kittens View on Google (opens in new tab)
They dont care if youre animal lives or dies as long as they get money. View on Google (opens in new tab)
Very kind and compassionate during an extremely emotional situation. View on Google (opens in new tab)
Love the clinic but HATE the AI answering service. It is drawn out and shows where we are going. I choose to bring my children to Love Oak vs where I live in Jacksonville bc of the humanity and small town care that Caring Hands gives. It has seemed busy from time to time when… Read the full review on Google (opens in new tab)
I had recently had to put my furbaby to sleep and because of the "Caring Hands" of your clinic taking care of my sister's girls (Valerie Myers) I chose to bring Milo's possessions to y'all. Y'all are and will forever be part of our family! GOD BLESS Y'ALL💜! Yesterday (7Jul2026)… Read the full review on Google (opens in new tab)
Brought my pup in for an exam bc he was limping. He has a cracked nail bed. They clipped his nails to the quick on at least three toes, so now he’s in even more pain (and his nails were not that long. We just had them trimmed a week ago). I had to clean up blood off his toes… Read the full review on Google (opens in new tab)
Had a awesome first time experience. Very clean and the veterinarian seemed to be very knowledgeable. Thank you for taking care of our babies 👌 View on Google (opens in new tab)
Star rating only, no written review.
Very kind and caring staff. View on Google (opens in new tab)
Awesome experience, would recommend to all. Vet and techs VERY nice and caring. View on Google (opens in new tab)
Took my dog there last week they told me my dog had a tumor on her lung and she had cancer everywhere and there was nothing to do besides put the dog down they totally missed diagnosed her took her to the Gainesville to the big vet hospital and she does not have cancer she had… Read the full review on Google (opens in new tab)
Usually I have a decent experience here but today I saw a different vet and she was horrible. I didn't get her name but she is older with white hair and glasses. She spoke in a condescending tone the whole time and when I questioned her advice she added "this is just my… Read the full review on Google (opens in new tab)
Took my cat there on a thursday they took xrays and told me he was fine and have him inside for 3 weeks. That Saturday my cat was gone. No explanation or anything we paid $700 to be told he was fine and he still passed away. View on Google (opens in new tab)
It's ok. People are nice but their prices are outrageous. For a 2inch scar needing 3 stitches. 7,893$ and then when two stitches tore. Same price. I was able to get it patched with butterfly tape and a razor to shave my dog's fur away so the tape would stick. Please only use… Read the full review on Google (opens in new tab)
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