Paige Glass
Star rating only, no written review.
Clinic's reply: Thank you for taking the time to leave us a review.
Caring Hands Animal Hospital of Live Oak
11786 Bass Rd, Live Oak, FL 32060Suwannee CountyFlorida premises permit active since 1983(veterinary premises permit VE862)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 50 out of 100Real Vet ScoreMixedLikely 43–57 given the evidence#1558 of 1609 scored vets in Florida How rankedBottom 10%4.4From 264 ratings across 2 sources4.4 on Google (opens in new tab) (261 reviews)4.3 on Yelp (opens in new tab) (3 reviews)Google reviews in the last 12 months: 3.2 average from the 18 we've read, below its 4.4 on Google overallReplies to 95% of Google and Yelp reviews, 8 of 9 negative ones (of 20 read)Down 28 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 261 | |
| Yelp | 4.30 | 3 |
- Star ratings, weighted: 4.40. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.10 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.11.
- What 17 reviews say about care: −0.36 stars.
- Result: 3.75 stars = 50 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Caring Hands Animal Hospital of Live Oak.
Quoted in Google, Yelp and Facebook reviews
- Sick or injured
- $700
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience at the clinic, with some praising the staff's kindness and others describing interactions as dismissive or condescending. While many owners appreciate the compassionate care provided by technicians and certain doctors, several others expressed frustration regarding communication styles and pricing.
Often praised
- Several reviewers describe the staff as kind and caring
- Multiple reviewers mention a welcoming atmosphere
Common concerns
- Some reviewers report inconsistent experiences with different veterinarians
- A few reviewers express dissatisfaction with the automated phone system
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 63% positive, 38% negative, (8) mentions
- Treatment results
- 25% positive, 75% negative, (4) mentions
- Cost and billing
- 0% positive, 100% negative, (3) mentions
- Explaining options
- 0% positive, 100% negative, (3) mentions
- Gentle with pets
- 67% positive, 33% negative, (3) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewRandall Debow
Do they Fix cats? View on Google (opens in new tab)
Clinic's reply: Thank you for taking the time to leave us a review. We do spays/neuters on dogs and cats. Please give us a call at your convenience to get an appointment… Read it on Google (opens in new tab)
Robert Get Fucked
Awesome service and fast. View on Google (opens in new tab)
Clinic's reply: Thank you for the great review! We’re so glad you had an awesome experience. Don’t hesitate to reach out to our management team if there’s ever anything we can… Read it on Google (opens in new tab)
vern most
Star rating only, no written review.
Clinic's reply: Thank you for leaving a review. We always strive to provide the best care and experience for our patients and their families, and we’d love to hear any… Read it on Google (opens in new tab)
Melissa Rivera
Dr. Leslie is very arrogant and is only interested in her financial gain, rather for the wellbeing of the animals she sees. We have been using the animal clinic for a few years and each time I leave feeling bad about my ability’s to be a good pet owner. The rest of the staff… Read the full review on Google (opens in new tab)
Clinic's reply: Melissa, we appreciate your concern and the time you took to share your experience. At Caring Hands, the health and wellbeing of every patient is our top… Read it on Google (opens in new tab)
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