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Real Vet Reviews

Caring Hands Animal Hospital of Live Oak

11786 Bass Rd, Live Oak, FL 32060Suwannee County

Florida premises permit active since 1983(veterinary premises permit VE862)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 50 out of 100Real Vet ScoreMixedLikely 43–57 given the evidence#1558 of 1609 scored vets in Florida How rankedBottom 10%4.4From 264 ratings across 2 sources4.4 on Google (opens in new tab) (261 reviews)4.3 on Yelp (opens in new tab) (3 reviews)Google reviews in the last 12 months: 3.2 average from the 18 we've read, below its 4.4 on Google overallReplies to 95% of Google and Yelp reviews, 8 of 9 negative ones (of 20 read)Down 28 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.40261
Yelp4.303
  1. Star ratings, weighted: 4.40. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.10 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.11.
  4. What 17 reviews say about care: −0.36 stars.
  5. Result: 3.75 stars = 50 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Caring Hands Animal Hospital of Live Oak.

Quoted in Google, Yelp and Facebook reviews

Sick or injured
$700
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report a polarized experience at the clinic, with some praising the staff's kindness and others describing interactions as dismissive or condescending. While many owners appreciate the compassionate care provided by technicians and certain doctors, several others expressed frustration regarding communication styles and pricing.

Often praised

  • Several reviewers describe the staff as kind and caring
  • Multiple reviewers mention a welcoming atmosphere

Common concerns

  • Some reviewers report inconsistent experiences with different veterinarians
  • A few reviewers express dissatisfaction with the automated phone system

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
63% positive, 38% negative, (8) mentions
Treatment results
25% positive, 75% negative, (4) mentions
Cost and billing
0% positive, 100% negative, (3) mentions
Explaining options
0% positive, 100% negative, (3) mentions
Gentle with pets
67% positive, 33% negative, (3) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

No reviews match this filter.

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