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Real Vet Reviews

Veterinary Emergency Clinic of Central Florida

Emergency vetOpen 24 hours

11011 Lake Underhill Rd, Orlando, FL 32825Orange County
Real Vet Score 27 out of 100Real Vet ScorePoorLikely 22–32 given the evidence#66 of 68 scored vets in Orlando How rankedBottom 10%3.2From 590 ratings across 2 sources3.3 on Google (opens in new tab) (497 reviews)2.9 on Yelp (opens in new tab) (93 reviews)
How this score was calculated
Ratings fromAvgCount
Google3.30497
Yelp2.9093
  1. Star ratings, weighted: 3.24. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.44 from 9 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.33.
  4. What 9 reviews say about care: −0.15 stars.
  5. Result: 3.18 stars = 27 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Veterinary Emergency Clinic of Central Florida.

Quoted in Google, Yelp and Facebook reviews

Something else
$140
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report mixed experiences regarding the clinic's atmosphere and administrative interactions during emergencies. While some owners praise the medical competence and kindness of the veterinary staff, others describe a cold or transactional experience from front-desk personnel.

Often praised

  • Several reviewers mention friendly and caring staff
  • Multiple reports of clear communication regarding treatment plans

Common concerns

  • Some reviewers report a cold or impersonal approach from administrative staff during stressful moments
  • One reviewer noted delays in triage for critically ill patients

Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Gentle with pets
60% positive, 40% negative, (5) mentions
Treatment results
80% positive, 20% negative, (5) mentions
Explaining options
100% positive, 0% negative, (4) mentions
Front desk and staff
75% positive, 25% negative, (4) mentions
Wait times and booking
25% positive, 50% negative, (4) mentions

From 9 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (veconline.com), checked Oct 25, 2026. Call ahead to confirm.

Treats
dogscats
Services
wellness examssurgeryx-raysultrasoundin-house labemergency care24-hour care
Sam J.
From Yelp

Report review

What's wrong with it?

My dog just passed away in my arms. Because I couldn't pay 1300 for them to run X-rays and blood tests they sent me away. My dog passed away shortly after returning home. I called all in the area and was turned away either bc their cost or availability. If anyone reads this… Read the full review on Yelp (opens in new tab)

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