I'm so grateful that I found this location, and brought Cezar here. The staff was very friendly, gentle, and kind to my baby. He was treated, and given a treatment plan to follow. I'm happy they are open as an option, as my vet is closed during the weekend. Thank you so much to… Read the full review on Google (opens in new tab)
Veterinary Emergency Clinic of Central Florida
Emergency vetOpen 24 hours
11011 Lake Underhill Rd, Orlando, FL 32825Orange CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 3.30 | 497 | |
| Yelp | 2.90 | 93 |
- Star ratings, weighted: 3.24. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.44 from 9 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.33.
- What 9 reviews say about care: −0.15 stars.
- Result: 3.18 stars = 27 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Veterinary Emergency Clinic of Central Florida.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $140
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report mixed experiences regarding the clinic's atmosphere and administrative interactions during emergencies. While some owners praise the medical competence and kindness of the veterinary staff, others describe a cold or transactional experience from front-desk personnel.
Often praised
- Several reviewers mention friendly and caring staff
- Multiple reports of clear communication regarding treatment plans
Common concerns
- Some reviewers report a cold or impersonal approach from administrative staff during stressful moments
- One reviewer noted delays in triage for critically ill patients
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Gentle with pets
- 60% positive, 40% negative, (5) mentions
- Treatment results
- 80% positive, 20% negative, (5) mentions
- Explaining options
- 100% positive, 0% negative, (4) mentions
- Front desk and staff
- 75% positive, 25% negative, (4) mentions
- Wait times and booking
- 25% positive, 50% negative, (4) mentions
From 9 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (veconline.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- wellness examssurgeryx-raysultrasoundin-house labemergency care24-hour care
Reviews
Write a reviewVery helpful and takes their time to explain everything. They care a lot about you and.your pet. View on Google (opens in new tab)
I’m very grateful that my cat, Beau, is okay, and I want to be clear that the veterinarian who treated him was kind, professional, communicative, and took the situation seriously. The medical care itself was good. Unfortunately, the customer experience was not. I brought Beau… Read the full review on Google (opens in new tab)
THIS PLACE KILLS PETS! if you love your pet. Run from this place immediately! My friend took his 1 year old dog for a simple procedure. The Vet. Dr. Candiera Menedez KILLED this dog perfectly lovable, best friend due to incompetence. Doesn't know the difference between a… Read the full review on Google (opens in new tab)
I’m really thankful for how fast they took my Ollie back and helped him with his emergency situation. I was really nervous for him, but everyone was very caring and assuring. Thank you to Melanie and Dr. Pam as well for explaining everything to me and making sure my dog was… Read the full review on Google (opens in new tab)
My dog Smudge was transferred to this emergency hospital in critical condition. Before we even arrived, his veterinarian called ahead and specifically told the hospital that Smudge had sepsis, was critical, had labored breathing, and was on his way. Despite that warning, when… Read the full review on Google (opens in new tab)
My cat fell off the second floor landing of our house last night. We came in and they immediately brought him back to check his vitals and give him pain meds. They put us in a room and brought him to us once they did the initial eval on his condition. We did wait a few hours for… Read the full review on Google (opens in new tab)
I am grateful for places like this that are 24 hours emergency care for dogs that eat a bag of onion rings. No wait, friendly staff quick to give my pup the emergency care he needed. Thank you. View on Google (opens in new tab)
Work at Veterinary Emergency Clinic of Central Florida? Claim this page to reply to member reviews, or print a review card for your front desk.