Emergency vet
9399 Sheridan St, Pembroke Pines, FL 33024Broward CountyPart of VCA Animal Hospitals, owned by Mars, Inc. (based on the clinic's name)Florida premises permit active since 2011(veterinary premises permit VE4120)Check with the state (opens in new tab)Matched to this clinic by address.
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 275 | |
| Yelp | 3.80 | 41 |
Amounts pet owners reported for VCA Rock Creek Animal Hospital.
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
Reviewers frequently praise the clinic for its compassionate staff and high level of professionalism over many years. While most owners report positive experiences with medical care and boarding, some note inconsistencies in communication and front-desk service.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
From 19 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
They have taken such good care of my past & present fur kids. They were so compassionate when my cat got sick, I was even given a foot print of his on his passing. That was a long time ago & I still use & would recommend VCA to everyone. The cat I have now is very healthy & very… Read the full review on Google (opens in new tab)
Great vet, staff is always friendly & helpful. They have taken good care of my dog Cindy for the past 14 years & they are very patient w/ her as she is a nervous dog during dr apts. View on Google (opens in new tab)
i legitimately could not recommend this place more. from my first phone call with Terri i was met with compassion and help. My dog had not been seeming herself so i wanted another opinion, previous vets left me feeling like i was giving them answers and they just said yes. Terri… Read the full review on Google (opens in new tab)
We came back to VCA with our second dog, Vegas, and once again, we couldn’t be happier with the care we received. Dr. K, Terri, and Kathy were absolutely wonderful—kind, compassionate, professional, and truly caring. They made us and Vegas feel comfortable and well taken care of… Read the full review on Google (opens in new tab)
VCA Rockcreek has been close to my heart for decades. Terri has been the office manager for as long as anyone can remember. Cathy has been the heart and soul since she became a vet tech nearly 40 years ago. Every doctor has been nothing but exceptional. Every friendly face at… Read the full review on Google (opens in new tab)
After today’s visit if I could give zero stars I would! We have been bringing our pets to VCA for more than 14 years. Today we had an appointment for our 13 year old Chihuahua. When we walked in we were told we did not have an appointment quite rudely. I showed her my… Read the full review on Google (opens in new tab)
The clinic’s staff spent a lot of time conducting a thorough examination to ensure the dog received the necessary medical care, but they forgot to actually tell me what was wrong with my dog. While the service quality was technically good and professional, the experience was… Read the full review on Google (opens in new tab)
I’ve brought my pet here several times and overall have had positive experiences. The hospital is clean and the doctors and assistants have been great in the past. That said, my last couple of visits haven’t felt the same. There were longer wait times, and during my most recent… Read the full review on Google (opens in new tab)
Excellent experience. Amazing team. View on Google (opens in new tab)
Our "June" had surgery on 2/4/26. The entire staff was very friendly. Ethan was fantastic. His patience with our June was impressive. She gets very bad anxiety at the Vet & Ethan was very understanding and loving with her. Dr. Kugler sent me a message a couple days after her… Read the full review on Google (opens in new tab)
We have been with this vet hospital for 10 years and they never disappoint. The office is clean, the office staff is friendly and efficient and the doctors are always professional and knowledgeable. We have also used them for boarding and for grooming and have always been happy… Read the full review on Google (opens in new tab)
There are really no words to say what a wonderful, caring, veterinarians are just wonderful with the animals, the staff will go out of their way to do whatever they can for you. I wouldn't go to another animal clinic even if it was free. They're so clean and explain everything… Read the full review on Google (opens in new tab)
Star rating only, no written review.
⭐️⭐️⭐️⭐️⭐️ We absolutely love Ethan, the vet tech at VCA Rock Creek! He’s incredibly knowledgeable, compassionate, and patient — truly everything you’d hope for in someone caring for your pet. Our dog Suki adores him, and he always takes the time to make her feel comfortable and… Read the full review on Google (opens in new tab)
I brought my cat, Elvis, here for his very first check-up, and the experience was wonderful. The veterinarian, Ethan, was amazing, so kind, funny, and gentle with my cat. He really made the visit comfortable and stress-free. The doctor and the rest of the staff were also… Read the full review on Google (opens in new tab)
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