charles diaz
Great friendly place! View on Google (opens in new tab)
Union Park Animal Hospital and Urgent care
10640 E Colonial Dr, Union Park, FL 32817Orange CountyFlorida premises permit active since 2023(veterinary premises permit VE6712)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 62 out of 100Real Vet ScoreMixedLikely 56–67 given the evidence#88 of 106 scored vets in Orange County How ranked4.0 from 434 Google ratings (opens in new tab)79% recommend on Facebook (opens in new tab) (24 reviews read)Google reviews in the last 12 months: 4.5 average from the 20 we've read, above its 4.0 on Google overallReplies to 30% of Google and Yelp reviews (of 20 read)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 434 | |
| 4.17 | 24 |
- Star ratings, weighted: 4.01. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.38 from 21 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.12.
- What 39 reviews say about care: −0.08 stars.
- Result: 4.04 stars = 62 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers express highly polarized views regarding the clinic's atmosphere and staff interactions. While many owners praise the doctors for their expertise and compassionate care, others report experiences involving perceived rudeness or dismissiveness from certain staff members.
Often praised
- Several reviewers praise specific doctors for being knowledgeable, passionate, and providing high-quality medical care.
- Many owners report feeling well-cared for by a professional and friendly staff.
- Some reviewers highlight the clinic's ability to treat both standard pets and exotic animals.
Common concerns
- Multiple reviewers describe interactions with front desk or support staff as rude or dismissive.
- A few reviewers mention concerns regarding the level of training or professionalism among certain technicians.
Written by AI from the reviews (members' first, then the newest), Nov 8, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 75% positive, 21% negative, (24) mentions
- Gentle with pets
- 92% positive, 8% negative, (12) mentions
- Treatment results
- 70% positive, 30% negative, (10) mentions
- Explaining options
- 67% positive, 33% negative, (9) mentions
From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (unionparkanimalhospital.com), checked Nov 8, 2026. Call ahead to confirm.
- Credentials
- Fear Free certified
- Treats
- dogscatsexoticsbirdssmall mammalsreptiles
- Services
- vaccinesdental caresurgeryspay and neuterx-raysultrasoundemergency careurgent care walk-inshospice and euthanasiaboardingmicrochipping
- Hours
- Mon - Sun: 8:00am - 5:00pm Urgent Care: 5:00pm - 9:00pm
- Veterinarians
- Dr. Arun Kutagulla
- Dr. Lisandra Rodríguez González
Reviews
Write a reviewsquirrelgirl1977
We are so grateful to Dr. Arun for taking such good care of all of our exotic pets. I absolutely love this office and am so grateful it is so close to home. View on Google (opens in new tab)
Nathan Romanoff
This place is a joke. Wife took our new puppies to this location and the vet was super dismissive. We purchased our pets from Blue Sky Puppy They told we needed to come here to get the puppies checked out. Constantly harassed us until we did so. Our first visit was fine but… Read the full review on Google (opens in new tab)
Tiffany King
If you have exotic pets or your standard dog or cat, this is the place to go to. The vets are well trained and the staff is very helpful. View on Google (opens in new tab)
Larry Baird
Always great friendly service. Takes care of all of our cats. View on Google (opens in new tab)
Jeanne Carol Aguirre
Excellent Mi perrito fue tratado con amor y con mucha Eficiencia , tenemos que viajar y gestionaron todo perfecto el Dr y sus asistentes excelentes! Gracias View on Google (opens in new tab)
Debbie Porter
I would like to say the staff and Dr. We're wonderful. Very professional. Treated my new puppy with care. View on Google (opens in new tab)
Harry Voss
We just love the staff the Vet everyone. 100% Professionals and with that home town feel. I would highly recommend Union Park to everyone. View on Google (opens in new tab)
Hartman Bridgewater
friendly and knowledgeable staff, going above and beyond to accommodate View on Google (opens in new tab)
Rick Estremera
Love the passion. Very professional and accommodating. View on Google (opens in new tab)
Jessica Benson
Always treated so well here. Thank you 😊 View on Google (opens in new tab)
Indian Wine Goddess, DipWSET
Dr Reddy swiftly and professionally took care of our guinea pig's Medical emergency - prolapsed rectum. Many places in Orlando were closed or no dr available. If we had waited even a day, she would have more than likely not survived. Dr Reddy was kind, attentive. Precise, very… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you. Lots of love for CHURRO
Scott Snyder
Dr. Arun is an excellent Veterinarian and I would highly recommend bringing your pet to Union Park Animal Hospital for animal care of all needs. We always have a great experience there with the best staff in Orlando. View on Google (opens in new tab)
Clinic's reply: Thank you Mr. Snyder.
Marshmallow sisters
Looks like a hole in the wall, but the staff was friendly and really cared about my pet. View on Google (opens in new tab)
Jarret Wasko
Dr. Arun and the team at Union Park Animal Hospital are kind, professional, and excellent at what they do! I can't recommend them enough. View on Google (opens in new tab)
Clinic's reply: Thank you Mr. Wasko. We appreciate your kind words.
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