Underhill Animal Hospital
4900 Lake Underhill Rd, Orlando, FL 32807Orange CountyFlorida premises permit active since 2003(veterinary premises permit VE3152)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 1,204 | |
| Yelp | 3.40 | 149 |
- Star ratings, weighted: 4.38. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.53 from 19 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.42.
- What 12 reviews say about care: −0.04 stars.
- Result: 4.38 stars = 75 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe the clinic as a welcoming family practice with a compassionate staff that treats patients with gentle care. While most owners report high levels of satisfaction and long-term trust, some clients have reported significant issues regarding wait times.
Often praised
- Several reviewers praise the kind and informative nature of the staff.
- Multiple reviewers mention the clinic's ability to handle nervous pets with patience.
- Several owners report feeling treated like family during long-term visits.
Common concerns
- Two reviewers reported significant delays and long wait times despite having scheduled appointments.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 75% positive, 25% negative, (8) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
- Wait times and booking
- 33% positive, 67% negative, (3) mentions
From 12 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (underhillanimalhospital.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogs
- Services
- wellness examssurgeryspay and neuterdental carelaser therapyemergency careboardinggrooming
- Hours
- Monday – Friday: 7:30 AM – 6:00 PM Saturday: 7:30 AM – 3:00 PM Sunday: Closed
- Veterinarians
- Dr. Heidi Hill, MS, DVMFlorida license VM18829, current
- Dr. Kristin Wolfenden, DVM
- Dr. Bianca Zayas, DVMFlorida license VM17300, current
- Dr. Kelley Cole Stanko, DVMFlorida license VM8027, current
Reviews
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