The staff is always very kind and informative. They treat a cat with gentle care and that goes a loooong way with me. That’s my BABY! Haha. Thank you, Lake Underhill! View on Google (opens in new tab)
Underhill Animal Hospital
4900 Lake Underhill Rd, Orlando, FL 32807Orange CountyFlorida premises permit active since 2003(veterinary premises permit VE3152)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 1,204 | |
| Yelp | 3.40 | 149 |
- Star ratings, weighted: 4.38. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.53 from 19 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.42.
- What 12 reviews say about care: −0.04 stars.
- Result: 4.38 stars = 75 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe the clinic as a welcoming family practice with a compassionate staff that treats patients with gentle care. While most owners report high levels of satisfaction and long-term trust, some clients have reported significant issues regarding wait times.
Often praised
- Several reviewers praise the kind and informative nature of the staff.
- Multiple reviewers mention the clinic's ability to handle nervous pets with patience.
- Several owners report feeling treated like family during long-term visits.
Common concerns
- Two reviewers reported significant delays and long wait times despite having scheduled appointments.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 75% positive, 25% negative, (8) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
- Wait times and booking
- 33% positive, 67% negative, (3) mentions
From 12 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (underhillanimalhospital.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogs
- Services
- wellness examssurgeryspay and neuterdental carelaser therapyemergency careboardinggrooming
- Hours
- Monday – Friday: 7:30 AM – 6:00 PM Saturday: 7:30 AM – 3:00 PM Sunday: Closed
- Veterinarians
- Dr. Heidi Hill, MS, DVMFlorida license VM18829, current
- Dr. Kristin Wolfenden, DVM
- Dr. Bianca Zayas, DVMFlorida license VM17300, current
- Dr. Kelley Cole Stanko, DVMFlorida license VM8027, current
Reviews
Write a reviewThis has been our regular vet for over 10 years and we like the people there and they love our pets They are good listeners and they will give you solid advice. Dr Wolfe saved our baby mama with emergency c- section. We still have our healthy girl and two wonderful pups which… Read the full review on Google (opens in new tab)
Why even make an appointment if they’re going to be almost TWO HOURS LATE? We even arrived early. At one point the ladies behind the counter were arguing with each other in-front of everyone. Then we asked about 40 minutes in when they’ll be ready and they said they’re cleaning… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
Charlie loves Dr Wolf ! So do we! View on Google (opens in new tab)
Star rating only, no written review.
They treated us so well thank you guys for taking care of us! View on Google (opens in new tab)
I don’t ever write review but Doctors are great but the receptionist need to do a better job on making an appointments and their attitude. Been here 3 times, first time waited 25 mins after my appointment, second time waited 30 mins after my appointment, third time waited 50… Read the full review on Google (opens in new tab)
Star rating only, no written review.
The best vet in town ..they cared for all our pets and because of their care and the proper diagnosis they lived long and healthy lives thank u Underhill animal hospital View on Google (opens in new tab)
Star rating only, no written review.
Awesome staff. Took Great care of my Rottweiler who does not like Vet visits. They were patient, dosed his medicine right and got us in. No long waits, clean, professional. Worth the drive from Oviedo to come here. They are our Vet now! View on Google (opens in new tab)
We were here A LOT with our Pup. Each time we are greeted and treated as if we are old friends/ family. Our pup is always so taken care of and it seems like his health is their priority. It's worth the extra drive passing a minimum of 10 vet clinics to get to Underhill Animal… Read the full review on Google (opens in new tab)
Star rating only, no written review.
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