64Real Vet Score 64 out of 100Real Vet ScoreMixedLikely 60–68 given the evidence#54 of 58 scored vets in Lee County How rankedBottom 10%4.2From 665 ratings across 2 sources4.4 on Google (opens in new tab) (578 reviews)2.9 on Yelp (opens in new tab) (87 reviews)Replies to 100% of Google and Yelp reviews, 4 of 4 negative ones (of 20 read)Down 14 points since September 2026How this score was calculated
Ratings from
Avg
Count
Google
4.40
578
Yelp
2.90
87
Star ratings, weighted: 4.20. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.10 from 20 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.19.
What 14 reviews say about care: −0.09 stars.
Result: 4.10 stars = 64 / 100. Based on many ratings.
Amounts pet owners reported for Southwest Florida Veterinary Specialists.
Quoted in Google, Yelp and Facebook reviews
Sick or injured
$200
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AI
Reviewers provide mixed accounts regarding the clinic's level of professionalism and communication. While many owners praise the staff's compassion during emergencies, others report significant issues with administrative transparency and billing practices.
Often praised
Several reviewers describe the staff as compassionate and kind during stressful situations.
Multiple owners appreciate the thoroughness and clear communication from the doctors.
Reviewers mention a welcoming and professional atmosphere at the front desk.
Common concerns
Some reviewers report difficulties obtaining copies of medical records or reports.
A few reviewers express frustration regarding specific billing practices and perceived costs.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
Front desk and staff
63% positive, 38% negative, (8) mentions
Explaining options
71% positive, 29% negative, (7) mentions
Treatment results
67% positive, 33% negative, (6) mentions
Gentle with pets
80% positive, 20% negative, (5) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
My cat started showing evidence of discomfort at 9p. She could not get comfortable for most of the night and was pacing so I called SWFL Vet Specialists at 5a to see if I should bring her in. The woman I talked to was wonderful. She helped me identify what to look for to if… Read the full review on Google (opens in new tab)
Clinic's reply: Hello Jane,
Thank you for sharing your experience with us. We're so glad to hear that our team was able to assist you and Wallis during a stressful time. It's… Read it on Google (opens in new tab)
If i could ill give everyone a 10/10 i would but thank you all for trying to keep my 11 year old puppy alive. My ray passed away on September 13,2026 and not only did they keep his body till i found a proper burial for my pup but, they are Angels that God send down to take care… Read the full review on Google (opens in new tab)
Clinic's reply: We're very sorry for your loss, Nick. We know how hard it was to say goodbye to Ray, and we're glad that our team provided some comfort during the difficult… Read it on Google (opens in new tab)
I cannot recommend the services provided by SWFL Vet Specialists more. Our puppy suffered a Y fracture to her humerus and not only were they able to get her in right away and get her taken care of, but they've also been EXTREMELY helpful throughout the entire process. To name a… Read the full review on Google (opens in new tab)
Clinic's reply: Hello Ilana,
Thank you so much for sharing your experience with us. We are thrilled to hear that our team was able to provide the care and support your puppy… Read it on Google (opens in new tab)
I brought my pup in for some emergency services for a wound and they just treated me as if I had abused my puppy. I would never. They did surgery and it looked terrible upon getting her back. I brought her to another vet and she had another procedure done. Her skin looked way… Read the full review on Google (opens in new tab)
Clinic's reply: Hello Kathleen,
We understand how distressing it must have been to feel that your concerns for your pup were not fully addressed. We are committed to… Read it on Google (opens in new tab)
Clinic's reply: Thank you for the wonderful rating! We certainly appreciate your trust. We're here to deliver quality veterinary care whenever you need us.
If I could give a 0 star I would…. I took my 2year old yorkie due to problems breathing. They said they had to leave my dog hospitalized and they would check her heart. The next day when I went to see my dog they would not allow me to see her and said she did not have any heart… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Lorena, our goal is to provide the best possible care for every pet and leave our clients at ease. Your review is very concerning to hear, and we will… Read it on Google (opens in new tab)
Clinic's reply: Hi JB, thank you for taking the time to leave us a rating. We pride ourselves on providing the best care, and we're disappointed you did not have a great… Read it on Google (opens in new tab)
Clinic's reply: Hi Jared, thank you for taking the time to leave us a rating. We pride ourselves on providing the best care and we're disappointed you did not have a great… Read it on Google (opens in new tab)
Our experience with Southwest Florida Veterinary Specialists was during one of the hardest days of our lives.
When our beloved boxer, Hank, suffered a sudden cardiac event, the team responded with urgency, professionalism, and genuine compassion. Despite every effort to save… Read the full review on Google (opens in new tab)
Clinic's reply: We're very sorry for your loss, Dana. We know how hard it was to say goodbye to Hank, and we're glad that our team provided some comfort during the difficult… Read it on Google (opens in new tab)
Appreciate the time and care they’ve given our Yorkie Daniel. It was our first visit and probably won’t be the last. Had an early Saturday appointment and was surprised to see all the staff in a very cheerful mood. The tech was friendly and wonderful. The doctor, don’t have… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Erwin, thank you for the great review! We love hearing about our amazing team. You and Daniel deserve the best care and that's what we're here to provide.
Requested copy of my dog’s radiology report for which I paid. Was told by office staff it is policy that they do not release. I was directed to read the 3 line copy & paste inserted in SWFL Veterinary Specialists ER report. Asked to speak to manager and front desk & staff said… Read the full review on Google (opens in new tab)
Clinic's reply: Dear Donna,
We understand your frustration and concern regarding the difficulty in obtaining your dog's radiology report. It's important to us that you feel… Read it on Google (opens in new tab)
Southwest Florida Veterinary Specialists are always a pleasure to work with. They are prompt, accommodating, courteous, and kind. This is extremely important during stressful times when the health of your pet is up in the air. From front desk staff to vet techs, interns and… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you, Nicole! We pride ourselves on our clinic's high standard of care and expertise, and we're glad that you can count on us to take great care of you… Read it on Google (opens in new tab)
Clinic's reply: Hi L, thank you for the great review! We love hearing about our amazing team. You and your pet deserve the best care and that's what we're here to provide.
Difficult time for our aging Mittens. Tough decisions ahead but the Vet and Urgent Care staff were very informative and kind . It helped us with the right decisions. View on Google (opens in new tab)
Clinic's reply: Thank you for the review, Garry. We understand what you're going through, and we’re happy to hear that our team provided some small semblance of comfort during… Read it on Google (opens in new tab)
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