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Real Vet Reviews

Southwest Florida Veterinary Specialists

Emergency vet

28400 Old 41 Rd #1, Bonita Springs, FL 34135Lee County

Florida premises permit active since 2013(veterinary premises permit VE4412)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 64 out of 100Real Vet ScoreMixedLikely 60–68 given the evidence#54 of 58 scored vets in Lee County How rankedBottom 10%4.2From 665 ratings across 2 sources4.4 on Google (opens in new tab) (578 reviews)2.9 on Yelp (opens in new tab) (87 reviews)Replies to 100% of Google and Yelp reviews, 4 of 4 negative ones (of 20 read)Down 14 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.40578
Yelp2.9087
  1. Star ratings, weighted: 4.20. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.10 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.19.
  4. What 14 reviews say about care: −0.09 stars.
  5. Result: 4.10 stars = 64 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Southwest Florida Veterinary Specialists.

Quoted in Google, Yelp and Facebook reviews

Sick or injured
$200
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers provide mixed accounts regarding the clinic's level of professionalism and communication. While many owners praise the staff's compassion during emergencies, others report significant issues with administrative transparency and billing practices.

Often praised

  • Several reviewers describe the staff as compassionate and kind during stressful situations.
  • Multiple owners appreciate the thoroughness and clear communication from the doctors.
  • Reviewers mention a welcoming and professional atmosphere at the front desk.

Common concerns

  • Some reviewers report difficulties obtaining copies of medical records or reports.
  • A few reviewers express frustration regarding specific billing practices and perceived costs.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
63% positive, 38% negative, (8) mentions
Explaining options
71% positive, 29% negative, (7) mentions
Treatment results
67% positive, 33% negative, (6) mentions
Gentle with pets
80% positive, 20% negative, (5) mentions

From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Henry Schwarz
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thanks for the rating! We're here to provide the best quality care and expertise. If ever needed, we hope we can provide an even better experience on your next… Read it on Google (opens in new tab)
John Parks
From Google (opens in new tab)

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What's wrong with it?

I have to give it a 5. We took Hank there this morning because at less than 2 years old, he was unsteady on his feet and wouldn't drink milk. That's not Hank He's less than 2 years old! We took him into the office on old 41 and he perked up instantly because there was another… Read the full review on Google (opens in new tab)

Clinic's reply: Hello John, we're delighted to hear that Hank perked up so quickly during his visit with us! It's always a relief when our furry friends start feeling better… Read it on Google (opens in new tab)
Maxine Corbett
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you for the wonderful rating! We certainly appreciate your trust. We're here to deliver quality veterinary care whenever you need us.
kimberly adams
From Google (opens in new tab)

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What's wrong with it?

The doctor was great. She helped my dog with multiple issues, helped make my dog comfortable and helped me with next steps. I have complete confidence in the doctor. View on Google (opens in new tab)

Clinic's reply: Thank you, Kimberly! We pride ourselves on our clinic's high standard of care and expertise, and we're glad that you can count on us to take great care of you… Read it on Google (opens in new tab)
PJ Cralucoadre
From Google (opens in new tab)

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What's wrong with it?

We chose Southwest Florida Veterinary emergency services based on the recommendation of a friend. Our 16 year old dog was having pain and anxiety and she needed medication intervention. The staff were welcoming and compassionate. The Veternarian explained our options and her… Read the full review on Google (opens in new tab)

Clinic's reply: Hello PJ Cralucoadre, Thank you for sharing your experience with us. We are so glad to hear that our team could provide the care and support your beloved dog… Read it on Google (opens in new tab)

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