Star rating only, no written review.
Southwest Florida Veterinary Specialists
Emergency vet
28400 Old 41 Rd #1, Bonita Springs, FL 34135Lee CountyFlorida premises permit active since 2013(veterinary premises permit VE4412)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 578 | |
| Yelp | 2.90 | 87 |
- Star ratings, weighted: 4.20. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.10 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.19.
- What 14 reviews say about care: −0.09 stars.
- Result: 4.10 stars = 64 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Southwest Florida Veterinary Specialists.
Quoted in Google, Yelp and Facebook reviews
- Sick or injured
- $200
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers provide mixed accounts regarding the clinic's level of professionalism and communication. While many owners praise the staff's compassion during emergencies, others report significant issues with administrative transparency and billing practices.
Often praised
- Several reviewers describe the staff as compassionate and kind during stressful situations.
- Multiple owners appreciate the thoroughness and clear communication from the doctors.
- Reviewers mention a welcoming and professional atmosphere at the front desk.
Common concerns
- Some reviewers report difficulties obtaining copies of medical records or reports.
- A few reviewers express frustration regarding specific billing practices and perceived costs.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 63% positive, 38% negative, (8) mentions
- Explaining options
- 71% positive, 29% negative, (7) mentions
- Treatment results
- 67% positive, 33% negative, (6) mentions
- Gentle with pets
- 80% positive, 20% negative, (5) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewI have to give it a 5. We took Hank there this morning because at less than 2 years old, he was unsteady on his feet and wouldn't drink milk. That's not Hank He's less than 2 years old! We took him into the office on old 41 and he perked up instantly because there was another… Read the full review on Google (opens in new tab)
Star rating only, no written review.
The doctor was great. She helped my dog with multiple issues, helped make my dog comfortable and helped me with next steps. I have complete confidence in the doctor. View on Google (opens in new tab)
We chose Southwest Florida Veterinary emergency services based on the recommendation of a friend. Our 16 year old dog was having pain and anxiety and she needed medication intervention. The staff were welcoming and compassionate. The Veternarian explained our options and her… Read the full review on Google (opens in new tab)
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