Dr Cooper has always been fantastic with all my animals over 20 years. Thank you to all the Staff as they are always kind and helpful. Thor and Chase also Thank all of you keeping them healthy 🥰 View on Google (opens in new tab)
Shadow Lake Animal Hospital
125 N Nova Rd, Ormond Beach, FL 32174Volusia CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 484 | |
| Yelp | 3.90 | 19 |
- Star ratings, weighted: 4.77. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.91 from 42 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.79.
- What 35 reviews say about care: +0.12 stars.
- Result: 4.91 stars = 96 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its friendly, compassionate staff and the attentive care provided by the veterinarians. Many owners report feeling well-informed about their pets' health during visits.
Often praised
- Friendly and professional staff
- Attentive and knowledgeable doctors
- Clear communication regarding pet care
Common concerns
- One reviewer reported issues with billing accuracy and insurance processing.
Written by AI from the reviews (members' first, then the newest), Oct 27, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 96% positive, 4% negative, (26) mentions
- Explaining options
- 100% positive, 0% negative, (10) mentions
- Gentle with pets
- 100% positive, 0% negative, (7) mentions
- Treatment results
- 100% positive, 0% negative, (7) mentions
- Cost and billing
- 83% positive, 17% negative, (6) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewDr. Cooper was very nice and I really appreciate the document they give you that shows test results, what the examination results were and if there are any concerns! Great price on cleaning my dogs teeth! Getting it done next Thursday. View on Google (opens in new tab)
We were in search of another veterinarian who values our pets as much as we do, not chasing the dollar bill!! We found that with Dr. Cooper and the amazing team at Shadow Lake Animal Hospital!! The level of genuine concern, active listening, taking all the time needed to ensure… Read the full review on Google (opens in new tab)
The Doctors' and staff are always pleasant and very helpful. Thank you for helping my little girl when she was not feeling well. View on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
Great experience. Everyone was very friendly and helpful. Dr.Cooper was very caring and understanding with my dog. Would highly recommend!! View on Google (opens in new tab)
I'm new to the area & I dislike changing vets. However, what a pleasant experience it was. From the front desk, techs, & docs everything was really fantastic. Thank you for the great care of my fur baby. ❤️ View on Google (opens in new tab)
I love Shadow Lake Animal Hospital! The staff is always pleasant and very accommodating. I always feel that my cat is in good hands with Dr. Cooper. My son has been bringing his cat here for the past three years. We are both very satisfied with the service and help we… Read the full review on Google (opens in new tab)
Excellent place to bring Jelly Bean my shepherd. She gets anxious and they do so great! Could not say enough! View on Google (opens in new tab)
Star rating only, no written review.
Gentle doctor!! We love Dr Cooper and the staff we have met thus far! Very professional, clean and welcoming! View on Google (opens in new tab)
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