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Real Vet Reviews

Sand Lake Animal Clinic

Emergency vet

8932 S Apopka Vineland Rd, Orlando, FL 32836Orange County
Real Vet Score 81 out of 100Real Vet ScoreGoodLikely 78–83 given the evidence#27 of 68 scored vets in Orlando How ranked4.7From 996 ratings across 2 sources4.8 on Google (opens in new tab) (910 reviews)4.0 on Yelp (opens in new tab) (86 reviews)Replies to 24% of Google and Yelp reviews, 1 of 3 negative ones (of 21 read)Up 5 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.80910
Yelp4.0086
  1. Star ratings, weighted: 4.73. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.33 from 21 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.63.
  4. What 17 reviews say about care: −0.12 stars.
  5. Result: 4.51 stars = 81 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Sand Lake Animal Clinic.

Quoted in Google, Yelp and Facebook reviews

Something else
$413
median of 2 mentions, $25 to $800

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers provide mixed feedback regarding the clinic, with many praising the professionalism of the medical staff while others express concerns regarding administrative practices and costs.

Often praised

  • Several reviewers praise the doctors for being kind, thorough, and professional.
  • Multiple reviewers mention that the front office staff is welcoming and efficient.
  • Some owners report high levels of satisfaction with the care provided over several years.

Common concerns

  • One reviewer mentions a lack of availability for emergencies.
  • A reviewer reported issues regarding unexpected surcharges and communication from management.
  • One reviewer expressed dissatisfaction with the clinic's business-oriented approach following an expansion.

Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
85% positive, 15% negative, (13) mentions
Treatment results
71% positive, 29% negative, (7) mentions
Explaining options
80% positive, 20% negative, (5) mentions
Cost and billing
33% positive, 67% negative, (3) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (sandlakeanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.

Treats
dogscats
Services
wellness examsvaccinesdental caresurgeryspay and neuterx-raysemergency carehospice and euthanasiamicrochipping
Hours
Monday: 8:00 AM - 5:30 PM Tuesday: 8:00 AM - 5:30 PM Wednesday: 8:00 AM - 5:30 PM Thursday: 8:00 AM - 5:30 PM Friday: 8:00 AM - 5:30 PM Saturday: 8:00 AM - 12:00 PM Sunday: Closed
Veterinarians
Pam Isbill
From Google (opens in new tab)

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What's wrong with it?

Butt and vulva area shaved too close. She was in extreme pain for 2 days plus. No eat or water 1/12 days. Panting still hasn’t stopped yet. She was so unhappy and nervous still. Very upset that she ll be in pain for several more days. She skoots with each step my heart breaks… Read the full review on Google (opens in new tab)

Lynn Roeder
From Google (opens in new tab)

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What's wrong with it?

Dr Britts is the best. So caring and thorough. I love that you can check out in the exam room. Sometimes it is hard to juggle the dog and trying to make payment. View on Google (opens in new tab)

Clinic's reply: Thank you for your 5-star rating! We're delighted to know you had a positive experience with us.
K S
From Google (opens in new tab)

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What's wrong with it?

Everyone there is friendly, caring, and efficient. The vets give excellent care. Great veterinarian clinic! View on Google (opens in new tab)

Clinic's reply: Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and that you appreciate the care provided by… Read it on Google (opens in new tab)
Karen Layfield
From Google (opens in new tab)

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What's wrong with it?

Dr. Rivera and staff were professional and kind to our two Shiba Inus who came in for their annual checkups. He answered all of our questions and our dogs were well behaved and did not react at all when they received their vaccines. Several other families in our small… Read the full review on Google (opens in new tab)

Clinic's reply: We're thrilled to hear that your Shiba Inus had a positive experience at their annual checkups. It's wonderful to know that Dr. Rivera and our staff were able… Read it on Google (opens in new tab)
Emma Creer
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

rob robbins
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Dar
From Google (opens in new tab)

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What's wrong with it?

Yes, veterinarian care has changed and increased in cost, as has everything. We’ve been a customer here with 4 different dogs over decades; and, have seen the growth, expansion and modernization. Yet, the overall customer service, quality of veterinarians and staff, has… Read the full review on Google (opens in new tab)

Ana Wysotchanski
From Google (opens in new tab)

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What's wrong with it?

Amazing place so clean and professional all staff is very kind i love it an d my babies too highly recommend View on Google (opens in new tab)

Barbara Gold
From Google (opens in new tab)

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What's wrong with it?

I wouldn't take my animals anywhere but Sand Lake Animal Clinic. They have taken such good care of my dogs for many years now and I highly recommend them! View on Google (opens in new tab)

Lisa McMIllion
From Google (opens in new tab)

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What's wrong with it?

Another great experience at Sand Lake! Dr. Rivera is so gentle and caring. He has a very good rapport with our dog. The front office staff as always is extremely welcoming and efficient! Highly recommend!! View on Google (opens in new tab)

Rose Pollzzie
From Google (opens in new tab)

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What's wrong with it?

The medical and office staff are the most competent, professional and friendliest. View on Google (opens in new tab)

Meghan Stephens
From Google (opens in new tab)

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What's wrong with it?

I love the staff and Dr. Quinnones is great. Very kind and listens to you. View on Google (opens in new tab)

Bethsaida Lopez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Misty Tackett
From Google (opens in new tab)

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What's wrong with it?

I love this place. Everyone from the techs to the vets are so caring and really love the critters. View on Google (opens in new tab)

Kimberly Locher
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Work at Sand Lake Animal Clinic? Claim this page to reply to member reviews, or print a review card for your front desk.