Butt and vulva area shaved too close. She was in extreme pain for 2 days plus. No eat or water 1/12 days. Panting still hasn’t stopped yet. She was so unhappy and nervous still. Very upset that she ll be in pain for several more days. She skoots with each step my heart breaks… Read the full review on Google (opens in new tab)
Sand Lake Animal Clinic
Emergency vet
8932 S Apopka Vineland Rd, Orlando, FL 32836Orange CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 910 | |
| Yelp | 4.00 | 86 |
- Star ratings, weighted: 4.73. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.33 from 21 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.63.
- What 17 reviews say about care: −0.12 stars.
- Result: 4.51 stars = 81 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Sand Lake Animal Clinic.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $413
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers provide mixed feedback regarding the clinic, with many praising the professionalism of the medical staff while others express concerns regarding administrative practices and costs.
Often praised
- Several reviewers praise the doctors for being kind, thorough, and professional.
- Multiple reviewers mention that the front office staff is welcoming and efficient.
- Some owners report high levels of satisfaction with the care provided over several years.
Common concerns
- One reviewer mentions a lack of availability for emergencies.
- A reviewer reported issues regarding unexpected surcharges and communication from management.
- One reviewer expressed dissatisfaction with the clinic's business-oriented approach following an expansion.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 85% positive, 15% negative, (13) mentions
- Treatment results
- 71% positive, 29% negative, (7) mentions
- Explaining options
- 80% positive, 20% negative, (5) mentions
- Cost and billing
- 33% positive, 67% negative, (3) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (sandlakeanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- wellness examsvaccinesdental caresurgeryspay and neuterx-raysemergency carehospice and euthanasiamicrochipping
- Hours
- Monday: 8:00 AM - 5:30 PM Tuesday: 8:00 AM - 5:30 PM Wednesday: 8:00 AM - 5:30 PM Thursday: 8:00 AM - 5:30 PM Friday: 8:00 AM - 5:30 PM Saturday: 8:00 AM - 12:00 PM Sunday: Closed
- Veterinarians
- Jon Nash, DVMFlorida license VM5830, current
- Todd Spurgeon, DVMFlorida license VM8898, current
- Rodrigo Rivera, DVM
- Kaylan Stone, DVMFlorida license VM13331, current
- Kathleen Brits, DVMFlorida license VM14819, current
- Rachel McKinnerney, DVMFlorida license VM16611, current
- Johann Peralta, DVMFlorida license VM18753, current
- Carlos Talabá, DVM
Reviews
Write a reviewDr Britts is the best. So caring and thorough. I love that you can check out in the exam room. Sometimes it is hard to juggle the dog and trying to make payment. View on Google (opens in new tab)
Everyone there is friendly, caring, and efficient. The vets give excellent care. Great veterinarian clinic! View on Google (opens in new tab)
Dr. Rivera and staff were professional and kind to our two Shiba Inus who came in for their annual checkups. He answered all of our questions and our dogs were well behaved and did not react at all when they received their vaccines. Several other families in our small… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
Yes, veterinarian care has changed and increased in cost, as has everything. We’ve been a customer here with 4 different dogs over decades; and, have seen the growth, expansion and modernization. Yet, the overall customer service, quality of veterinarians and staff, has… Read the full review on Google (opens in new tab)
Amazing place so clean and professional all staff is very kind i love it an d my babies too highly recommend View on Google (opens in new tab)
I wouldn't take my animals anywhere but Sand Lake Animal Clinic. They have taken such good care of my dogs for many years now and I highly recommend them! View on Google (opens in new tab)
Another great experience at Sand Lake! Dr. Rivera is so gentle and caring. He has a very good rapport with our dog. The front office staff as always is extremely welcoming and efficient! Highly recommend!! View on Google (opens in new tab)
The medical and office staff are the most competent, professional and friendliest. View on Google (opens in new tab)
I love the staff and Dr. Quinnones is great. Very kind and listens to you. View on Google (opens in new tab)
Star rating only, no written review.
I love this place. Everyone from the techs to the vets are so caring and really love the critters. View on Google (opens in new tab)
Star rating only, no written review.
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