PetSmart Veterinary Services - Kissimmee
601 Centerview Blvd, Kissimmee, FL 34741Osceola CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 3.80 | 22 |
- Star ratings, weighted: 3.80. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.44 from 9 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.24.
- What 11 reviews say about care: −0.15 stars.
- Result: 4.09 stars = 64 / 100. Few ratings so far.
What pet owners say
Summary written by AIPet owners report a polarized experience regarding medical care, with some praising the staff's compassionate communication and thorough explanations during emergencies. While many appreciate the professional demeanor of the team, others have expressed significant dissatisfaction with diagnostic accuracy and billing transparency.
Often praised
- Compassionate and personable staff
- Effective communication in both English and Spanish
- Detailed explanations of procedures and costs
Common concerns
- Inconsistent diagnostic accuracy
- Discrepancies between quoted and final costs
- Lack of empathy during bereavement
Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Explaining options
- 60% positive, 40% negative, (5) mentions
- Gentle with pets
- 80% positive, 20% negative, (5) mentions
- Front desk and staff
- 100% positive, 0% negative, (5) mentions
From 11 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (pvshospitals.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- exoticssmall mammalsbirdsreptiles
- Languages
- Spanish
- Hours
- Sat 11am - 6pm Sun 11am - 6pm Mon 12pm - 8pm Tue 12pm - 8pm Wed 12pm - 8pm Thu 12pm - 8pm Fri 12pm - 8pm
- Veterinarians
- Dr. Danielle EisensteinFlorida license VM16274, current
Reviews
Write a reviewNo reviews match this filter.
Been to PetSmart Veterinary Services - Kissimmee? Write a review.
Work at PetSmart Veterinary Services - Kissimmee? Claim this page to reply to member reviews, or print a review card for your front desk.