Pets R Family Veterinary Hospital
Emergency vet
3035 County Rd 210 W, St Johns, FL 32259St. Johns CountyFlorida premises permit active since 2015(veterinary premises permit VE4733)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 509 | |
| Yelp | 4.00 | 45 |
- Star ratings, weighted: 4.74. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.60 from 5 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.70.
- What 5 reviews say about care: +0.04 stars.
- Result: 4.73 stars = 89 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe the clinic as a compassionate and knowledgeable facility with a dedicated team. While most feedback highlights high-quality care, there is a conflicting report regarding the professionalism of specific administrative staff.
Often praised
- Several reviewers praise the medical staff's compassion and knowledge
- Multiple owners report that the staff treats pets with great care
Common concerns
- One reviewer reported an unprofessional interaction with a coordinator
Written by AI from the reviews (members' first, then the newest), Nov 8, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
- Front desk and staff
- 67% positive, 33% negative, (3) mentions
From 5 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
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