RecommendsCarol Cook
Everyone at outback is awesome!! Been our Vet clinic for 14+ years. Special thanks to Drs Rachel and Regina. They both are the best!!! View on Facebook (opens in new tab)
Outback Animal Clinic
224 Commonwealth Ave N, Polk City, FL 33868Polk CountyReal Vet Score 85 out of 100Real Vet ScoreGoodLikely 82–89 given the evidence#17 of 42 scored vets in Polk County How ranked4.5From 465 ratings across 3 sources4.5 on Google (opens in new tab) (374 reviews)2.5 on Yelp (opens in new tab) (6 reviews)96% recommend on Facebook (opens in new tab) (25 reviews read)Replies to 0% of Google and Yelp reviews (of 23 read)Up 4 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.54 | 434 | |
| Yelp | 2.50 | 6 |
| 4.84 | 25 |
- Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.53.
- What 39 reviews say about care: +0.10 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate and professional atmosphere, frequently highlighting the kindness shown during difficult end-of-life transitions. The facility is also noted for providing thorough communication and a welcoming environment for long-term clients.
Often praised
- Multiple reviewers report high levels of compassion and kindness from the staff.
- Several owners mention that the clinic provides affordable services.
- Many reviewers highlight the friendly and helpful nature of the office staff.
Common concerns
- One reviewer reported a negative experience regarding emergency wait times.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (23) mentions
- Gentle with pets
- 93% positive, 7% negative, (15) mentions
- Cost and billing
- 83% positive, 17% negative, (6) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (3) mentions
From 39 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (outbackanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Services
- wellness examsvaccinesdental caresurgeryboardinggroomingx-raysultrasoundin-house labemergency caremicrochipping
- Veterinarians
- Dr. Rachel Bouton, DVMFlorida license VM8024, current
Reviews
Write a reviewRecommendsWilda Carino
The best pet friendly staff View on Facebook (opens in new tab)
RecommendsPatti Matthews McCurry
One could not find more qualified vets nor compassionate vets anywhere! View on Facebook (opens in new tab)
RecommendsDebbie Lewis Vickers
I have used Outback for grooming, boarding and as my dog's vet. I am very pleased with the care she has gotten every time. I highly recommend them for your fur baby too. View on Facebook (opens in new tab)
RecommendsWanda Ocasio
Once you build a relationship with a vet that you and your furbies love and trust you don’t go anywhere else 🥰 View on Facebook (opens in new tab)
RecommendsDiane Chandler-Mulvey
Great staff, compassionate vets! ( and definitely fair prices) You guys were a wonderful recommendation. View on Facebook (opens in new tab)
RecommendsBeverly Morgan Barker
They were very concerned and personal about Lucky dog the vet called a few days later to go over hi blood work View on Facebook (opens in new tab)
RecommendsDebbie Parker
A few weeks ago I had to make the hardest decision to help my furbaby Levi cross the rainbow bridge. I knew he could not travel far so we called Outback for help. They had never seen Levi but told us to bring him in. I have to say the compassion and understanding of the staff… Read the full review on Facebook (opens in new tab)
RecommendsDebbie Albert
Thank you all for your kindness and treatment for my kitty Minnie. The staff is awesome!!!! View on Facebook (opens in new tab)
RecommendsElizabeth Hahn
I have been using the clinic for over five years and I love it! Friendly staff and wonderful doctors! View on Facebook (opens in new tab)
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