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Real Vet Reviews

Orchid Springs Animal Hospital

615 Overlook Dr, Winter Haven, FL 33884Polk County

Florida premises permit active since 2022(veterinary premises permit VE6366)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 95 out of 100Real Vet ScoreExcellentLikely 94–96 given the evidence#4 of 42 scored vets in Polk County How rankedTop 10%4.7From 1,252 ratings across 2 sources4.7 on Google (opens in new tab) (1,214 reviews)3.6 on Yelp (opens in new tab) (38 reviews)Replies to 90% of Google and Yelp reviews (of 21 read)Up 7 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.701,214
Yelp3.6038
  1. Star ratings, weighted: 4.67. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 5.00 from 21 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.75.
  4. What 13 reviews say about care: +0.13 stars.
  5. Result: 4.87 stars = 95 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers frequently describe a welcoming and professional environment with high marks for the facility's cleanliness. Multiple owners report positive experiences regarding the staff's patience and care when handling various types of pets.

Often praised

  • Several reviewers mention a friendly and helpful staff
  • Multiple reviewers praise the clean and orderly facility
  • Reviewers note patient handling of anxious or difficult pets

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (7) mentions
Gentle with pets
100% positive, 0% negative, (6) mentions
Clean facilities
100% positive, 0% negative, (3) mentions

From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

No reviews match this filter.

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