New Smyrna Beach Animal Medical Center
1147 N Dixie Fwy, New Smyrna Beach, FL 32168Volusia CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 492 | |
| Yelp | 2.90 | 15 |
- Star ratings, weighted: 4.65. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.22 from 45 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.54.
- What 35 reviews say about care: −0.16 stars.
- Result: 4.38 stars = 75 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for New Smyrna Beach Animal Medical Center.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $300
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience, with many praising the clinic for its compassionate care and knowledgeable medical team while others express frustration over administrative issues. While several owners highlight excellent communication and thorough explanations, some note inconsistencies in service quality.
Often praised
- Several reviewers praise the staff's kindness, professionalism, and attentiveness.
- Multiple reviewers mention that veterinarians provide thorough explanations of treatment options.
- Some owners report a positive experience with emergency care and follow-up check-ins.
Common concerns
- Several reviewers report issues with prescription fulfillment and pharmacy coordination.
- Some reviewers express dissatisfaction with the lack of continuity in care across different visits.
- A few reviewers reported negative experiences with phone communication and administrative staff.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 70% positive, 25% negative, (20) mentions
- Explaining options
- 75% positive, 25% negative, (12) mentions
- Treatment results
- 100% positive, 0% negative, (9) mentions
- Gentle with pets
- 57% positive, 43% negative, (7) mentions
- Cost and billing
- 50% positive, 50% negative, (6) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (4) mentions
From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
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