| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 492 | |
| Yelp | 2.90 | 15 |
Amounts pet owners reported for New Smyrna Beach Animal Medical Center.
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
Reviewers report a polarized experience, with many praising the clinic for its compassionate care and knowledgeable medical team while others express frustration over administrative issues. While several owners highlight excellent communication and thorough explanations, some note inconsistencies in service quality.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
My dog had an emergency surgery there and had not been eating for three days. Rather than prescribe appetite stimulants for her they said we could call in the next day and get a prescription. Well surprise we needed the prescription, but kept getting a rub around about getting… Read the full review on Google (opens in new tab)
Thank you for filling Snowball 's prescription quickly and adding her sister and brother to your patient roster! View on Google (opens in new tab)
Star rating only, no written review.
Great office attentiveness. I walked in with my dog suffering from an allergic reaction and they saw her quickly, medications provided and out we were feeling relieved. Don’t pass up! View on Google (opens in new tab)
Excellent staff and hospital! Such good care and compassion! View on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
Great doctor. Expensive, but what vet isnt? View on Google (opens in new tab)
I truly appreciated the honesty of the vetranarin, Dr. Jill Demers and the extra effort she took to explain, in detail, all of my options for Lola's diagnosis of diabetes. Also a shout out to Nicole who followed up with me on Saturday. Thanks you guys. Guy Burmeister View on Google (opens in new tab)
I spent over a year giving the new vet a try after my old vet retired and was consistently disappointed and frustrated. I switched to NSB animal medical center and could not believe the difference. The communication, respect, customer service and care has both met and exceeded… Read the full review on Google (opens in new tab)
Fantastic staff. Knowledgeable, kind and concerned View on Google (opens in new tab)
They helped me get my Pomeranian well and the staff and receptionist were great as well as the Vet, Dr. Demers. View on Google (opens in new tab)
Do not bother calling for general inquiries. The woman I spoke to was short and only interested in trying to sell me on services for my pet. You can not even call and ask simple questions without having to make your pet a patient which of course is profitable. I called another… Read the full review on Google (opens in new tab)
Star rating only, no written review.
They were extremely accommodating when I had to rush my cat in. They had a room ready for us as soon as we arrived, and every staff member we interacted with was incredibly knowledgeable, kind, and compassionate. They made a stressful situation so much easier and made sure my… Read the full review on Google (opens in new tab)
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