Very nice staff, nice clean clinic and I trust them to do the best for my puppy View on Google (opens in new tab)
New Smyrna Beach Animal Medical Center
1147 N Dixie Fwy, New Smyrna Beach, FL 32168Volusia CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 492 | |
| Yelp | 2.90 | 15 |
- Star ratings, weighted: 4.65. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.22 from 45 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.54.
- What 35 reviews say about care: −0.16 stars.
- Result: 4.38 stars = 75 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for New Smyrna Beach Animal Medical Center.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $300
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience, with many praising the clinic for its compassionate care and knowledgeable medical team while others express frustration over administrative issues. While several owners highlight excellent communication and thorough explanations, some note inconsistencies in service quality.
Often praised
- Several reviewers praise the staff's kindness, professionalism, and attentiveness.
- Multiple reviewers mention that veterinarians provide thorough explanations of treatment options.
- Some owners report a positive experience with emergency care and follow-up check-ins.
Common concerns
- Several reviewers report issues with prescription fulfillment and pharmacy coordination.
- Some reviewers express dissatisfaction with the lack of continuity in care across different visits.
- A few reviewers reported negative experiences with phone communication and administrative staff.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 70% positive, 25% negative, (20) mentions
- Explaining options
- 75% positive, 25% negative, (12) mentions
- Treatment results
- 100% positive, 0% negative, (9) mentions
- Gentle with pets
- 57% positive, 43% negative, (7) mentions
- Cost and billing
- 50% positive, 50% negative, (6) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (4) mentions
From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewStar rating only, no written review.
They are a GREAT help. View on Google (opens in new tab)
Star rating only, no written review.
Horrible and rude staff . View on Google (opens in new tab)
Dr Ferullo took a lot of time with my greyhound. She is very knowledgeable, caring, thorough, pleasant, and professional. View on Google (opens in new tab)
My dog was treated kindly and efficiently by the Veterinarian and team . We were very happy with their knowledge and service. View on Google (opens in new tab)
First time at this office with no appt but they were very accommodating to our needs. I was able to have my dog seen for wound care. Dr. Raimundo spent plenty of time to cover treatment options with clear pricing. The team ultimately patched my female GSP up and currently… Read the full review on Google (opens in new tab)
You saw my cat Hunter at 5:30pm on Friday. He had a urinary blockage and you removed it, and put In a catheter and started and IV because he was dehydrated. You worked on Hunter at least until 7:30pm on Friday evening, working late on the weekend. View on Google (opens in new tab)
don't recommend asked simple question over phone they refuse to help without making an appointment View on Google (opens in new tab)
Staff is great! Love this vet! View on Google (opens in new tab)
Great facility, great staff. View on Google (opens in new tab)
This was my first time here. I was very impressed by the staff. They took the time to explain how I needed to know. My first impression of the vet was very impressive. She shook my hand while introducing herself. Then again after we discussed what was going to happen next… Read the full review on Google (opens in new tab)
Highly recommend this vet. Dr Demers and Rebecca were awesome. They both were both thorough and patient with the myriad of questions we threw at them. Our Dawgs got the full set of shots and a good exam at a cost less than Shot Vet. And here's the amazing part they actually… Read the full review on Google (opens in new tab)
Star rating only, no written review.
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