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Real Vet Reviews

New Smyrna Beach Animal Medical Center

1147 N Dixie Fwy, New Smyrna Beach, FL 32168Volusia County
Real Vet Score 75 out of 100Real Vet ScoreGoodLikely 71–79 given the evidence#41 of 58 scored vets in Volusia County How ranked4.6From 507 ratings across 2 sources4.7 on Google (opens in new tab) (492 reviews)2.9 on Yelp (opens in new tab) (15 reviews)Google reviews in the last 12 months: 4.2 average from the 45 we've read, below its 4.7 on Google overallReplies to 60% of Google and Yelp reviews, 6 of 8 negative ones (of 45 read)
How this score was calculated
Ratings fromAvgCount
Google4.70492
Yelp2.9015
  1. Star ratings, weighted: 4.65. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.22 from 45 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.54.
  4. What 35 reviews say about care: −0.16 stars.
  5. Result: 4.38 stars = 75 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for New Smyrna Beach Animal Medical Center.

Quoted in Google, Yelp and Facebook reviews

Something else
$300
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report a polarized experience, with many praising the clinic for its compassionate care and knowledgeable medical team while others express frustration over administrative issues. While several owners highlight excellent communication and thorough explanations, some note inconsistencies in service quality.

Often praised

  • Several reviewers praise the staff's kindness, professionalism, and attentiveness.
  • Multiple reviewers mention that veterinarians provide thorough explanations of treatment options.
  • Some owners report a positive experience with emergency care and follow-up check-ins.

Common concerns

  • Several reviewers report issues with prescription fulfillment and pharmacy coordination.
  • Some reviewers express dissatisfaction with the lack of continuity in care across different visits.
  • A few reviewers reported negative experiences with phone communication and administrative staff.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
70% positive, 25% negative, (20) mentions
Explaining options
75% positive, 25% negative, (12) mentions
Treatment results
100% positive, 0% negative, (9) mentions
Gentle with pets
57% positive, 43% negative, (7) mentions
Cost and billing
50% positive, 50% negative, (6) mentions
Wait times and booking
100% positive, 0% negative, (4) mentions
Clean facilities
100% positive, 0% negative, (4) mentions

From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Patricia Pierce
From Google (opens in new tab)

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What's wrong with it?

Very nice staff, nice clean clinic and I trust them to do the best for my puppy View on Google (opens in new tab)

Clinic's reply: Thank you so much for your kind words! We’re so glad you had a positive experience with our team and clinic. Earning your trust means everything to us, and… Read it on Google (opens in new tab)
Joshua Jones
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Robert Hartwick
From Google (opens in new tab)

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What's wrong with it?

They are a GREAT help. View on Google (opens in new tab)

Loretta Blanchard
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: We really appreciate this 5-star rating and wonderful review! Just like you, we believe that pets are family and so we work hard to make sure you and your… Read it on Google (opens in new tab)
Shelly Marie
From Google (opens in new tab)

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What's wrong with it?

Horrible and rude staff . View on Google (opens in new tab)

Jeanine Cuculino
From Google (opens in new tab)

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What's wrong with it?

Dr Ferullo took a lot of time with my greyhound. She is very knowledgeable, caring, thorough, pleasant, and professional. View on Google (opens in new tab)

Clinic's reply: Thank you so much for your nice words about our staff and service! We work hard to make pets and their families feel welcome, and look forward to serving you… Read it on Google (opens in new tab)
Kathy Nobles
From Google (opens in new tab)

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What's wrong with it?

My dog was treated kindly and efficiently by the Veterinarian and team . We were very happy with their knowledge and service. View on Google (opens in new tab)

jason irvin
From Google (opens in new tab)

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What's wrong with it?

First time at this office with no appt but they were very accommodating to our needs. I was able to have my dog seen for wound care. Dr. Raimundo spent plenty of time to cover treatment options with clear pricing. The team ultimately patched my female GSP up and currently… Read the full review on Google (opens in new tab)

Steve Partain
From Google (opens in new tab)

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What's wrong with it?

You saw my cat Hunter at 5:30pm on Friday. He had a urinary blockage and you removed it, and put In a catheter and started and IV because he was dehydrated. You worked on Hunter at least until 7:30pm on Friday evening, working late on the weekend. View on Google (opens in new tab)

James
From Google (opens in new tab)

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What's wrong with it?

don't recommend asked simple question over phone they refuse to help without making an appointment View on Google (opens in new tab)

Clinic's reply: Thank you for your feedback—we’re really sorry to hear about your experience. We understand how frustrating it can be when you’re just looking for a quick… Read it on Google (opens in new tab)
Crystal Wood
From Google (opens in new tab)

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What's wrong with it?

Staff is great! Love this vet! View on Google (opens in new tab)

Clinic's reply: Thank you so much for the 5-star review and the nice words about our services to you and your pet. Our goal is to provide excellent care for pets and the best… Read it on Google (opens in new tab)
Joe Scott
From Google (opens in new tab)

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What's wrong with it?

Great facility, great staff. View on Google (opens in new tab)

Clinic's reply: Thank you so much! 🐾 We truly appreciate your kind words about our facility and team. It means a lot to us, and we’re grateful you trust us with your pet’s… Read it on Google (opens in new tab)
Barbara Bernhardy Fortney
From Google (opens in new tab)

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What's wrong with it?

This was my first time here. I was very impressed by the staff. They took the time to explain how I needed to know. My first impression of the vet was very impressive. She shook my hand while introducing herself. Then again after we discussed what was going to happen next… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for sharing your experience! 🐾💙 We’re thrilled to hear your first visit made such a great impression. Taking the time to explain… Read it on Google (opens in new tab)
Jeff Bauman
From Google (opens in new tab)

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What's wrong with it?

Highly recommend this vet. Dr Demers and Rebecca were awesome. They both were both thorough and patient with the myriad of questions we threw at them. Our Dawgs got the full set of shots and a good exam at a cost less than Shot Vet. And here's the amazing part they actually… Read the full review on Google (opens in new tab)

Clinic's reply: We’re thrilled to hear that Dr. Demers and Rebecca took such great care of your dogs and made sure all of your questions were answered—thorough, patient care… Read it on Google (opens in new tab)
Jeanna Marie Kukuk. Collins
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

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