75Real Vet Score 75 out of 100Real Vet ScoreGoodLikely 71–79 given the evidence#41 of 58 scored vets in Volusia County How ranked4.6From 507 ratings across 2 sources4.7 on Google (opens in new tab) (492 reviews)2.9 on Yelp (opens in new tab) (15 reviews)Google reviews in the last 12 months: 4.2 average from the 45 we've read, below its 4.7 on Google overallReplies to 60% of Google and Yelp reviews, 6 of 8 negative ones (of 45 read)How this score was calculated
Ratings from
Avg
Count
Google
4.70
492
Yelp
2.90
15
Star ratings, weighted: 4.65. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.22 from 45 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.54.
What 35 reviews say about care: −0.16 stars.
Result: 4.38 stars = 75 / 100. Based on many ratings.
Amounts pet owners reported for New Smyrna Beach Animal Medical Center.
Quoted in Google, Yelp and Facebook reviews
Something else
$300
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AI
Reviewers report a polarized experience, with many praising the clinic for its compassionate care and knowledgeable medical team while others express frustration over administrative issues. While several owners highlight excellent communication and thorough explanations, some note inconsistencies in service quality.
Often praised
Several reviewers praise the staff's kindness, professionalism, and attentiveness.
Multiple reviewers mention that veterinarians provide thorough explanations of treatment options.
Some owners report a positive experience with emergency care and follow-up check-ins.
Common concerns
Several reviewers report issues with prescription fulfillment and pharmacy coordination.
Some reviewers express dissatisfaction with the lack of continuity in care across different visits.
A few reviewers reported negative experiences with phone communication and administrative staff.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
Front desk and staff
70% positive, 25% negative, (20) mentions
Explaining options
75% positive, 25% negative, (12) mentions
Treatment results
100% positive, 0% negative, (9) mentions
Gentle with pets
57% positive, 43% negative, (7) mentions
Cost and billing
50% positive, 50% negative, (6) mentions
Wait times and booking
100% positive, 0% negative, (4) mentions
Clean facilities
100% positive, 0% negative, (4) mentions
From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
⭐ 1 Star
After being a client of this veterinary clinic for six years and trusting them with both of my dogs, writing this review honestly breaks my heart.
Six years ago, I had just moved to town and had only been using this clinic for about three months when I found out that… Read the full review on Google (opens in new tab)
Clinic's reply: We extend our heartfelt condolences on the loss of your beloved dog. Having cared for both of your pets over the last six years, we share in your sorrow, and… Read it on Google (opens in new tab)
Don’t let the building your paying for fool you. I recommend you look elsewhere.. lack of compassion. You never see the Vet!
Typical corporate Vet. Trying to Squeeze every penny they can get out of you. Look elsewhere. Our pet passed and we went to check… Read the full review on Google (opens in new tab)
Clinic's reply: We extend our deepest condolences on the loss of your pet. Losing a family member is devastating, and we are truly sorry for your pain.
We take feedback like… Read it on Google (opens in new tab)
Clinic's reply: We really appreciate this 5-star rating and wonderful review! Just like you, we believe that pets are family and so we work hard to make sure you and your… Read it on Google (opens in new tab)
Clinic's reply: Thank you so much for your rating--we always appreciate feedback from our clients. Please let us know if there’s anything we can do to improve your visit next… Read it on Google (opens in new tab)
We've been bringing our pet to this clinic for several years and have spent a significant amount of money here over that time. Unfortunately, one issue has always concerned us: there is virtually no continuity of care. Nearly every visit has been with a different veterinarian… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for taking the time to share your feedback. As a longtime client who has trusted us with your pet’s care over the years, you deserved far better… Read it on Google (opens in new tab)
It is with great sadness that I provide this low review.
While our veterinarian at this location and her immediate tech team are amazing I do not recommended this facility to any one with pets that require regular meds.
New Smyrna Beach Medical center uses one of the worst mail… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for taking the time to share your feedback. We are pleased to hear that you have had positive experiences with your veterinarian and our medical… Read it on Google (opens in new tab)
The veterinarian and all of the staff were very kind and helpful. They were very thorough and answered all of my questions. I'm so grateful to have had such a good experience and would highly recommend them. View on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words and recommendation! We are delighted to hear that you had such a positive experience with our veterinary team. Providing… Read it on Google (opens in new tab)
My dog was seen by another vet for a few years and he recently became ill. Our vet at the time was unsure of next steps to take, so we wanted a second opinion with Dr. Raimundo. Our experience with Dr. Raimundo, Marissa, and the staff was nothing short of amazing. Marissa, the… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for taking the time to share your experience and for your incredibly kind words. We are honored that you trusted us with your dog's care… Read it on Google (opens in new tab)
Clinic's reply: Thank you for your kind review! We are so happy to hear that you've had positive experiences with our team. Providing friendly, compassionate care to both our… Read it on Google (opens in new tab)
Best vet ever!!! I have not had the best experiences with veterinarians in the past. So when I have an issue with my senior citizen dog , I always try to figure it out myself or buy stuff on amazon to treat the issue. Recently I had to get him to a vet due to a on going ear… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for sharing your story and for your incredibly kind words. It means a lot to us that we were able to earn your trust, especially after past… Read it on Google (opens in new tab)
They were wonderful. Took my dog for an evaluation and they showed empathy were very courteous, and made my dog feel comfortable. I was very happy and it will be my new vet office for my fur baby. View on Google (opens in new tab)
Everyone was very kind and helpful. We got our first appointment (for my dog) within a week or two of my phone call. Essentially no wait once we got there. Highly recommend View on Google (opens in new tab)