I came in to put my pet to sleep and was greeted with a doctor that was verbally not remorseful about the situation. Making jokes and casually saying things like “She didn’t like that did she?” when giving here the shot to put her to sleep. After giving her the shot the doctor… Read the full review on Google (opens in new tab)
MetroWest Veterinary Clinic
2413 S Hiawassee Rd, Orlando, FL 32835Orange CountyFlorida premises permit active since 1993(veterinary premises permit VE2147, responsible vet Phillip A. Callahan)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.30 | 232 | |
| Yelp | 3.40 | 44 |
- Star ratings, weighted: 4.16. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 2.60 from 5 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.82.
- What 4 reviews say about care: −0.33 stars.
- Result: 3.49 stars = 40 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for MetroWest Veterinary Clinic.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $250
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report highly inconsistent experiences regarding communication and professionalism. While one reviewer noted excellent service, others expressed significant frustration with billing transparency and the quality of interaction with staff.
Often praised
- One reviewer reported excellent treatment and attention.
Common concerns
- Several reviewers mention poor communication or lack of clarity regarding test results.
- Multiple reviewers report issues with high costs and unexpected fees.
Written by AI from the reviews (members' first, then the newest), Sep 26, 2026. It can be wrong: read the reviews for the full picture.
About this clinic
As stated on the clinic's own website (metrowestvetclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- wellness examsvaccinesdental caresurgeryx-raysin-house labemergency care
- Payment options
- payment plans
- Hours
- Monday : 8 AM – to 12 PM , 1 PM – to 6 PM Tuesday : 8 AM – to 12 PM , 1 PM – to 6 PM Wednesday : 9 AM – to 12 PM , 1 PM – to 5 PM Thursday : 9 AM – to 12 PM , 1 PM – to 5 PM Friday : 9 AM – to 12 PM , 1 PM – to 5 PM Saturday : 8 AM – to 12 PM , 1 PM – to 5 PM Sunday : Closed
- Veterinarians
- Dr. Orlando AlvarezFlorida license VM13526, current
Reviews
Write a reviewStar rating only, no written review.
Buen trato y atención excelente View on Google (opens in new tab)
My experience was terrible; I paid $1,500, and my cat left without a diagnosis. The vet didn't even bother to speak to me about the test results—he had his assistant call two days later. I do not recommend this clinic; it is terrible. View on Google (opens in new tab)
Extremely bad experience they have that $25 to get in but when you get in, they hit you up with a high estimate they put medication worth 100 bucks. They haven’t even examine how did they what kind of medication the animal needs that it coast 100 unfortunately the waiting is a… Read the full review on Google (opens in new tab)
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