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Real Vet Reviews

MetroWest Veterinary Clinic

2413 S Hiawassee Rd, Orlando, FL 32835Orange County

Florida premises permit active since 1993(veterinary premises permit VE2147, responsible vet Phillip A. Callahan)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 40 out of 100Real Vet ScorePoorLikely 32–47 given the evidence#63 of 68 scored vets in Orlando How rankedBottom 10%4.2From 276 ratings across 2 sources4.3 on Google (opens in new tab) (232 reviews)3.4 on Yelp (opens in new tab) (44 reviews)Down 33 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.30232
Yelp3.4044
  1. Star ratings, weighted: 4.16. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 2.60 from 5 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.82.
  4. What 4 reviews say about care: −0.33 stars.
  5. Result: 3.49 stars = 40 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for MetroWest Veterinary Clinic.

Quoted in Google, Yelp and Facebook reviews

Something else
$250
median of 4 mentions, $25 to $1,500

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report highly inconsistent experiences regarding communication and professionalism. While one reviewer noted excellent service, others expressed significant frustration with billing transparency and the quality of interaction with staff.

Often praised

  • One reviewer reported excellent treatment and attention.

Common concerns

  • Several reviewers mention poor communication or lack of clarity regarding test results.
  • Multiple reviewers report issues with high costs and unexpected fees.

Written by AI from the reviews (members' first, then the newest), Sep 26, 2026. It can be wrong: read the reviews for the full picture.

About this clinic

As stated on the clinic's own website (metrowestvetclinic.com), checked Nov 1, 2026. Call ahead to confirm.

Treats
dogscats
Services
wellness examsvaccinesdental caresurgeryx-raysin-house labemergency care
Payment options
payment plans
Hours
Monday : 8 AM – to 12 PM , 1 PM – to 6 PM Tuesday : 8 AM – to 12 PM , 1 PM – to 6 PM Wednesday : 9 AM – to 12 PM , 1 PM – to 5 PM Thursday : 9 AM – to 12 PM , 1 PM – to 5 PM Friday : 9 AM – to 12 PM , 1 PM – to 5 PM Saturday : 8 AM – to 12 PM , 1 PM – to 5 PM Sunday : Closed
Veterinarians
BC TV
From Google (opens in new tab)

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What's wrong with it?

I came in to put my pet to sleep and was greeted with a doctor that was verbally not remorseful about the situation. Making jokes and casually saying things like “She didn’t like that did she?” when giving here the shot to put her to sleep. After giving her the shot the doctor… Read the full review on Google (opens in new tab)

Leo Fernandes
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: We really appreciate the rating! We're here to be the best in veterinary care and are glad you had a great experience with us.
Teresa Romero
From Google (opens in new tab)

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What's wrong with it?

Buen trato y atención excelente View on Google (opens in new tab)

Clinic's reply: Hola Teresa, Nos alegra mucho saber que tuviste una experiencia positiva con nosotros. En MetroWest Veterinary Clinic, nos esforzamos por brindar un trato y… Read it on Google (opens in new tab)
Ana Caroline Molina
From Google (opens in new tab)

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What's wrong with it?

My experience was terrible; I paid $1,500, and my cat left without a diagnosis. The vet didn't even bother to speak to me about the test results—he had his assistant call two days later. I do not recommend this clinic; it is terrible. View on Google (opens in new tab)

Clinic's reply: Hi Ana, our goal is to provide the best possible care for every pet and leave our clients at ease. Your review is very concerning to hear and we will discuss… Read it on Google (opens in new tab)
Hamid Pirooz
From Google (opens in new tab)

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What's wrong with it?

Extremely bad experience they have that $25 to get in but when you get in, they hit you up with a high estimate they put medication worth 100 bucks. They haven’t even examine how did they what kind of medication the animal needs that it coast 100 unfortunately the waiting is a… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Hamid, our goal is to provide the best possible care for every pet and leave our clients at ease. Your review is very concerning to hear and we will discuss… Read it on Google (opens in new tab)

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