Island Animal Hospital at Viera
Emergency vet
5485 Lorkey ln, Melbourne, FL 32940Brevard CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 322 | |
| Yelp | 4.10 | 22 |
- Star ratings, weighted: 4.66. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.60 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.64.
- What 14 reviews say about care: −0.01 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe the clinic as a professional and welcoming facility with a clean environment. Many owners report positive experiences regarding the staff's demeanor and the variety of treatment options provided.
Often praised
- Several reviewers mention the friendly and professional attitude of the staff.
- Multiple reviewers praise the cleanliness of the facility.
- Some reviewers appreciate the thorough communication regarding treatment options.
Common concerns
- One reviewer reported issues with follow-up communication and inconsistent information regarding test results.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (7) mentions
- Explaining options
- 67% positive, 33% negative, (6) mentions
- Treatment results
- 60% positive, 40% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (4) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
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