Robert Meraki
Star rating only, no written review.
Island Animal Hospital at Viera
Emergency vet
5485 Lorkey ln, Melbourne, FL 32940Brevard CountyReal Vet Score 85 out of 100Real Vet ScoreGoodLikely 81–89 given the evidence#10 of 24 scored vets in Melbourne How ranked4.7From 344 ratings across 2 sources4.7 on Google (opens in new tab) (322 reviews)4.1 on Yelp (opens in new tab) (22 reviews)Replies to 55% of Google and Yelp reviews (of 20 read)Down 3 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 322 | |
| Yelp | 4.10 | 22 |
- Star ratings, weighted: 4.66. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.60 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.64.
- What 14 reviews say about care: −0.01 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe the clinic as a professional and welcoming facility with a clean environment. Many owners report positive experiences regarding the staff's demeanor and the variety of treatment options provided.
Often praised
- Several reviewers mention the friendly and professional attitude of the staff.
- Multiple reviewers praise the cleanliness of the facility.
- Some reviewers appreciate the thorough communication regarding treatment options.
Common concerns
- One reviewer reported issues with follow-up communication and inconsistent information regarding test results.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (7) mentions
- Explaining options
- 67% positive, 33% negative, (6) mentions
- Treatment results
- 60% positive, 40% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (4) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewPaige Dias
I have taken both my dog and cat here. They are always fast and I love that they have you check out while you are in the room with your pet rather than having to go back to the lobby to check out. Very friendly and professional. The facility is also very cute, nice and clean… Read the full review on Google (opens in new tab)
Lexie Marchetti
Hands down best vet. Dr. Birkbeck is one of the most caring and compassionate vets around. We have also seen other doctors here and are overall pleased. View on Google (opens in new tab)
Cicada
Star rating only, no written review.
Iris Guzman
Star rating only, no written review.
Melissa W.
Star rating only, no written review.
Vikki Rhymer
They are always clean and friendy. View on Google (opens in new tab)
Clinic's reply: Thank you for your kind words! We take pride in our hospital and our staff!
Will Forrester
Dr. Gaudy is awesome and the front desk staff always have a smile. View on Google (opens in new tab)
Clinic's reply: Thank you for your kind words! We're so glad to hear you've had a great experience with Dr. Gaudy and our front desk team. We truly appreciate your support and… Read it on Google (opens in new tab)
Drew Urbanek
Star rating only, no written review.
Mrs TMcLady
I’d like to take this opportunity to sincerely thank Dr. Gaudry and the entire veterinary team for taking such wonderful care of our beloved cat Puffy. ❤️ This was an incredibly sad and difficult time for our family, and your kindness, compassion, and thoroughness throughout the… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your heartfelt words. We are so sorry for the loss of Puffy. It means so much to hear that Dr. Gaudry and our team were able to provide comfort… Read it on Google (opens in new tab)
Helayna Hill
We have brought 2 dogs here since 2017 (old location and now the new building). We love their staff and they always provide us great options when treating our dogs. I appreciate that they give a variety of paths (like when my dog had an uncontrollable nose bleed) and make time… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your loyalty and trust over the years! We're so glad our team has been able to provide thoughtful treatment options and support for your dogs. We… Read it on Google (opens in new tab)
Lisa Weston
Star rating only, no written review.
Josh Dcm
PLEASE do not take your pet here. They were the reason my poor fur baby Hazel died, and they financially manipulated and took advantage of my mom and me. They do not care about your pets; all they care about is the money. Hazel was the sweetest toy poodle who unfortunately… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for taking the time to share your experience. We are deeply sorry for the loss of Hazel. She was such a sweet girl that all our staff adored. We… Read it on Google (opens in new tab)
Alice Vierth
Best care for our dog and cats! View on Google (opens in new tab)
Mike Price
On Friday my wife and I took dear BABS, our beloved old cat who we adopted as a 15 year old orphan, to be euthanized. She was healthy until recent weeks, and we knew the time had come. She was 20 years old now, and had lived a good life with us. I want to sincerely thank Nathan… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your heartfelt review and for allowing us to be part of BABS' journey. We are so sorry for your loss. It means a great deal to hear that Nathan… Read it on Google (opens in new tab)
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