Hidden Hills Animal Hospital
12134 Fort Caroline Rd, Jacksonville, FL 32225Duval CountyFlorida premises permit active since 1983(veterinary premises permit VE845, responsible vet Richard B Williams)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 488 | |
| Yelp | 3.50 | 25 |
- Star ratings, weighted: 4.64. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.85 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.69.
- What 16 reviews say about care: +0.08 stars.
- Result: 4.76 stars = 91 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe the clinic as a caring and professional facility that provides thorough explanations for pet owners. Several reviewers highlight the staff's kindness and ability to handle both routine exams and more complex situations.
Often praised
- Several reviewers praise the staff for being kind, attentive, and knowledgeable.
- Multiple reviewers mention that staff take time to explain procedures in understandable language.
- Reviewers note the clinic provides good care for a variety of animals, including exotic pets.
Common concerns
- One reviewer noted concerns regarding rising fees and a lack of provided estimates.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 89% positive, 11% negative, (9) mentions
- Explaining options
- 100% positive, 0% negative, (6) mentions
- Gentle with pets
- 100% positive, 0% negative, (6) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
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