⚠️I know this is long but please I beg whoever has a loved pet, please take the time to read this. We had been taking our cat to Dr Palm for a while now. Recommended our friends and family to this clinic cause It was great up until recently. We took her in the beginning of… Read the full review on Google (opens in new tab)
Hiawassee Veterinary Clinic
166 Terra Mango Loop, Orlando, FL 32835Orange CountyFlorida premises permit active since 2017(veterinary premises permit VE5154)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.60 | 415 | |
| Yelp | 4.00 | 47 |
- Star ratings, weighted: 4.54. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.39 from 18 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
- What 13 reviews say about care: −0.03 stars.
- Result: 4.48 stars = 79 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers provide mixed feedback regarding the front desk staff, with some describing them as friendly while one reviewer reports a negative experience. The primary veterinarian receives significant praise for his expertise and communication during both routine care and emergency situations.
Often praised
- Several reviewers praise the lead veterinarian's knowledge and ability to handle emergencies.
- Multiple reviewers mention the clinic is well-organized and efficient.
Common concerns
- One reviewer reported an unprofessional experience with a receptionist.
Written by AI from the reviews (members' first, then the newest), Nov 5, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 88% positive, 13% negative, (8) mentions
- Treatment results
- 75% positive, 25% negative, (4) mentions
- Explaining options
- 67% positive, 33% negative, (3) mentions
From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (hiawasseevet.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- laser therapysurgeryin-house lab
- Veterinarians
- Dr. Jason PalmFlorida license VM7758, current
Reviews
Write a reviewI left a review about a year ago but wanted to leave another because I had another amazing experience today. After my dog suddenly fell ill they were able to get me in within the hour. Dr. Palm was amazing and was so good with my baby. He was honest and strait to point and… Read the full review on Google (opens in new tab)
Dr. Palm and his team were truly exceptional. I can't thank them enough for the care they gave our dog, Snuffy. He came in far from his best, and they nursed him back to full health. Today he's running around, happy as ever. View on Google (opens in new tab)
Awesome Veterinary Clinic. Great Staff! View on Google (opens in new tab)
Highly recommend Dr. Palm! Super professional and patient. They always focus on what’s best for the pet rather than pushing pricey treatments, finding the perfect balance for us. Big shoutout to Jacky at the front desk too—so warm and friendly! Our absolute favorite! View on Google (opens in new tab)
Star rating only, no written review.
Muito bom atendimento e a amabilidade dos funcionários, é 100%. Amei a clínica e o atendimento. View on Google (opens in new tab)
Back in 2017 we brought our sickly cat to this vet, and to this day we are grateful for all of the effort that was put towards caring for him as much as we could. Highly compassionate and understanding. View on Google (opens in new tab)
Dr. Palm is truly an incredible veterinarian, and I wholeheartedly believe he saved my cat’s life. I brought my cat into his clinic during a life-threatening emergency, and from the very beginning, Dr. Palm listened—really listened—to everything I was saying. Not only did he… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Dr. Palm and his staff are wondering. They are professional, caring and knowledgeable. My poodle gets great treatment. Love their practice! View on Google (opens in new tab)
Best vet in town View on Google (opens in new tab)
Star rating only, no written review.
Everyone there from the ladies at the front to the techs and vets, friendly and very knowledgeable! Highly recommend! View on Google (opens in new tab)
Star rating only, no written review.
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