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Real Vet Reviews

Hiawassee Veterinary Clinic

166 Terra Mango Loop, Orlando, FL 32835Orange County

Florida premises permit active since 2017(veterinary premises permit VE5154)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 79 out of 100Real Vet ScoreGoodLikely 75–83 given the evidence#36 of 68 scored vets in Orlando How ranked4.5From 462 ratings across 2 sources4.6 on Google (opens in new tab) (415 reviews)4.0 on Yelp (opens in new tab) (47 reviews)Replies to 83% of Google and Yelp reviews (of 18 read)
How this score was calculated
Ratings fromAvgCount
Google4.60415
Yelp4.0047
  1. Star ratings, weighted: 4.54. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.39 from 18 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
  4. What 13 reviews say about care: −0.03 stars.
  5. Result: 4.48 stars = 79 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers provide mixed feedback regarding the front desk staff, with some describing them as friendly while one reviewer reports a negative experience. The primary veterinarian receives significant praise for his expertise and communication during both routine care and emergency situations.

Often praised

  • Several reviewers praise the lead veterinarian's knowledge and ability to handle emergencies.
  • Multiple reviewers mention the clinic is well-organized and efficient.

Common concerns

  • One reviewer reported an unprofessional experience with a receptionist.

Written by AI from the reviews (members' first, then the newest), Nov 5, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
88% positive, 13% negative, (8) mentions
Treatment results
75% positive, 25% negative, (4) mentions
Explaining options
67% positive, 33% negative, (3) mentions

From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (hiawasseevet.com), checked Nov 1, 2026. Call ahead to confirm.

Treats
dogscats
Services
laser therapysurgeryin-house lab
Veterinarians
antoinette reyes
From Google (opens in new tab)

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What's wrong with it?

⚠️I know this is long but please I beg whoever has a loved pet, please take the time to read this. We had been taking our cat to Dr Palm for a while now. Recommended our friends and family to this clinic cause It was great up until recently. We took her in the beginning of… Read the full review on Google (opens in new tab)

Kt Dono
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What's wrong with it?

I left a review about a year ago but wanted to leave another because I had another amazing experience today. After my dog suddenly fell ill they were able to get me in within the hour. Dr. Palm was amazing and was so good with my baby. He was honest and strait to point and… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for sharing your experience! We are so glad that we were able to help Nala. We appreciate your trust in us and we look forward to caring for… Read it on Google (opens in new tab)
stephanie cruz
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What's wrong with it?

Dr. Palm and his team were truly exceptional. I can't thank them enough for the care they gave our dog, Snuffy. He came in far from his best, and they nursed him back to full health. Today he's running around, happy as ever. View on Google (opens in new tab)

Clinic's reply: Thank you for your wonderful review. We adore Snuffy and we are so glad he is doing well. Give him a pat from us!
Samantha Hopper
From Google (opens in new tab)

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What's wrong with it?

Awesome Veterinary Clinic. Great Staff! View on Google (opens in new tab)

Clinic's reply: Thank you for your rating.
Xiao Yoko
From Google (opens in new tab)

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What's wrong with it?

Highly recommend Dr. Palm! Super professional and patient. They always focus on what’s best for the pet rather than pushing pricey treatments, finding the perfect balance for us. Big shoutout to Jacky at the front desk too—so warm and friendly! Our absolute favorite! View on Google (opens in new tab)

Erin Kummerer
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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you for your rating!
Deise Ramos
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What's wrong with it?

Muito bom atendimento e a amabilidade dos funcionários, é 100%. Amei a clínica e o atendimento. View on Google (opens in new tab)

Clinic's reply: Thank you so much for your review. We look forward to seeing you again soon!
Nycto Shade
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Back in 2017 we brought our sickly cat to this vet, and to this day we are grateful for all of the effort that was put towards caring for him as much as we could. Highly compassionate and understanding. View on Google (opens in new tab)

Clinic's reply: Thank you for your review. We look forward to seeing you again soon.
Shannon Farris
From Google (opens in new tab)

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What's wrong with it?

Dr. Palm is truly an incredible veterinarian, and I wholeheartedly believe he saved my cat’s life. I brought my cat into his clinic during a life-threatening emergency, and from the very beginning, Dr. Palm listened—really listened—to everything I was saying. Not only did he… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for your wonderful review and the kind words about our staff. We certainly love all of the fur babies that come in to see us. Edison will… Read it on Google (opens in new tab)
Frances Trovato
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Dana Barnett
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What's wrong with it?

Dr. Palm and his staff are wondering. They are professional, caring and knowledgeable. My poodle gets great treatment. Love their practice! View on Google (opens in new tab)

Clinic's reply: Thank you for your wonderful review. We look forward to seeing you and Bailee again soon!
Jacqueline Cardellino
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What's wrong with it?

Best vet in town View on Google (opens in new tab)

Clinic's reply: Thank you for your review. We look forward to continuing veterinarian care for your fur baby, Pebbles.
Philip Rock
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you for the stars!
Summer Hyde
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What's wrong with it?

Everyone there from the ladies at the front to the techs and vets, friendly and very knowledgeable! Highly recommend! View on Google (opens in new tab)

Clinic's reply: Thank you so much for your review! Our team loves caring for Keke!
Tim Shuman
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you for the rating!

Work at Hiawassee Veterinary Clinic? Claim this page to reply to member reviews, or print a review card for your front desk.