Very kind people; the veterinarian was very expressive and took the time to thoroughly examine my little dog. The place is really nice and clean. View on Google (opens in new tab)
CityVet | Lake Nona Veterinary & Urgent Care
14152 Narcoossee Rd Ste 350, Orlando, FL 32832Orange CountyFlorida premises permit active since 2025(veterinary premises permit VE7333)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 5.00 | 224 | |
| Yelp | 5.00 | 1 |
- Star ratings, weighted: 5.00. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 5.00 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.96.
- What 19 reviews say about care: +0.14 stars.
- Result: 5.00 stars = 100 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently describe the clinic as a professional and welcoming environment where staff members are highly attentive to both the pets' needs and the owners' concerns. Multiple reviewers highlight the compassionate care provided during difficult medical situations.
Often praised
- Highly attentive and empathetic staff
- Clean, spacious, and well-maintained facility
- Thorough and informative communication regarding treatments
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (13) mentions
- Gentle with pets
- 100% positive, 0% negative, (12) mentions
- Explaining options
- 100% positive, 0% negative, (6) mentions
- Treatment results
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (4) mentions
From 19 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewDr. Heather and the whole staff are amazing. Our senior cat had a deep scab that opened up after scratching behind her ear. Our original vet made us believe we needed immediate anesthesia and sutures for the wound. The staff at CityVet got us in immediately for a second opinion… Read the full review on Google (opens in new tab)
This place is an absolute picky pet parent’s dream! Yes, I’m one of those dog moms who is very particular and anxious about how my baby is handled, so finding a vet I genuinely felt comfortable with was extremely important to me. I found this place because I have a GSD who is… Read the full review on Google (opens in new tab)
Knowledgeable and friendly staff. Location is immaculate. Doesn't feel like your at a vet. So far they have shown nothing but love a great care to my pup. I highly recommend. View on Google (opens in new tab)
Excellent service! I was nervous at first but they made me feel welcomed as soon as I stepped in. They handled my cats with care and compassion, huge shout out to Sanchez and Dr. Heather, they explained everything so well and made me feel like my pets were in good hands… Read the full review on Google (opens in new tab)
I have all 3 of my animals with CityVet . Basic procedures done , all good .. Staff very friendly and the Dr. is great ! View on Google (opens in new tab)
⭐⭐⭐⭐⭐ Quiero agradecer de corazón a todo el equipo por la manera tan humana y compasiva en que nos trataron durante uno de los momentos más difíciles para nuestra familia. Mi perro Tropy falleció el 19 de septiembre, después de 14 años siendo parte de nuestra vida. Tomar la… Read the full review on Google (opens in new tab)
First visit with 2, puppies was great! Mr. Sanchez and Dr. Heather are awesome! Loved them, very thorough and genuinely loved and cared about the puppies View on Google (opens in new tab)
Gracias por ser tan profesionales y brindar tanta humildad acompañarnos con la muerte de nuestro gatico View on Google (opens in new tab)
Amazing experience, Tony helped me a lot View on Google (opens in new tab)
Amazing service!! I will not be going to any other vet now that I found this one! I have a German shepherd and he’s very anxious, and Gabe Silcox and Dr Heather Lipp went above and beyond to make him feel comfortable. They set up a tent outside and were very patient with him!… Read the full review on Google (opens in new tab)
They were so attentive and caring from the start to the end. We came in freaking out because our dog had symptoms that made us think he had a seizure. He has vestibular disease. The vet tech Gabriel and doctor Heather allowed us to be present for all injections and xray and they… Read the full review on Google (opens in new tab)
I'm very grateful to the staff at Cityvet in Lake Nona for the empathy and care they provided for my Kitty. Gabriel made me feel like Kitty's health was important to him. I also appreciate Lissete's warmth and patience with me when I wasn't at my best. Thank you! View on Google (opens in new tab)
Star rating only, no written review.
Our experience with City Vet was so professional and caring. We learned dog was terminally ill. Dr. Heather and the rest of the staff was so thorough and empathetic. They were so caring through the entire process. Our family felt very supported and cared for throughout this… Read the full review on Google (opens in new tab)
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