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Real Vet Reviews

Big Cypress Animal Clinic

11363 Tamiami Trl E, Naples, FL 34113Collier County

Florida premises permit active since 1990(veterinary premises permit VE1703, responsible vet David C Randall)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 63 out of 100Real Vet ScoreMixedLikely 56–69 given the evidence#22 of 26 scored vets in Naples How ranked4.4From 264 ratings across 2 sources4.6 on Google (opens in new tab) (230 reviews)3.1 on Yelp (opens in new tab) (34 reviews)Replies to 30% of Google and Yelp reviews, 2 of 7 negative ones (of 20 read)Down 15 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60230
Yelp3.1034
  1. Star ratings, weighted: 4.41. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.67 from 18 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.25.
  4. What 15 reviews say about care: −0.18 stars.
  5. Result: 4.07 stars = 63 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers express polarized views regarding the clinic, with many praising the long-term care and professionalism of the staff. However, some owners report significant issues regarding communication and the conduct of the lead veterinarian.

Often praised

  • Several reviewers praise the knowledgeable and caring nature of the doctors.
  • Multiple reviewers mention that the support staff is friendly and professional.
  • Some owners report high levels of satisfaction with long-term care for their pets.

Common concerns

  • A few reviewers report poor communication regarding new clients and wait times.
  • One reviewer mentions a lack of professionalism in the office environment.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
63% positive, 25% negative, (8) mentions
Gentle with pets
75% positive, 25% negative, (4) mentions
Treatment results
67% positive, 33% negative, (3) mentions

From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

No reviews match this filter.

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