Banfield Pet Hospital

1430 N Mills Ave Ste 130, Orlando, FL 32803Orange CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)

(407) 228-1701 Clinic website CompareDirections Report a problem with this page

Real Vet ScoreMixedLikely 65–76 given the evidence#51 of 68 scored vets in Orlando How ranked4.0From 318 ratings across 2 sources4.1 on Google (273 reviews)3.4 on Yelp (45 reviews)Google reviews in the last 12 months: 4.8 average from the 18 we've read, above its 4.1 on Google overallReplies to 84% of Google and Yelp reviews (of 19 read)

How this score was calculated

Ratings from	Avg	Count
Google	4.10	273
Yelp	3.40	45

Star ratings, weighted: 4.00. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.79 from 19 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.22.
What 15 reviews say about care: +0.05 stars.
Result: 4.27 stars = 71 / 100. Based on many ratings.

Read the full method

What pet owners say

Summary written by AI

Several reviewers report high levels of satisfaction with the staff's kindness and the quality of care provided to their pets. Many owners expressed appreciation for the communicative nature of the medical team.

Often praised

Friendly and attentive staff
Compassionate and informative doctors
Consistent quality of care over time

Common concerns

One reviewer reported issues with facility cleanliness and communication.

Written by AI from the reviews (members' first, then the newest), Nov 6, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff: 89% positive, 11% negative, (9) mentions
Explaining options: 60% positive, 20% negative, (5) mentions
Gentle with pets: 100% positive, 0% negative, (3) mentions

From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (banfield.com), checked Nov 1, 2026. Call ahead to confirm.

Treats: dogscats
Services: vaccinessurgeryspay and neuterx-rayshospice and euthanasiamicrochipping
Languages: Spanishover 350 languages
Hours: Mon 8 a.m. - 6 p.m. Tue 8 a.m. - 6 p.m. Wed 8 a.m. - 6 p.m. Thu 8 a.m. - 6 p.m. Fri 8 a.m. - 6 p.m. Sat 8 a.m. - 5 p.m. Sun 9 a.m. - 5 p.m.

Reviews

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All reviews Member reviews With price paid Google Yelp

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Jill C.

From YelpSep 19, 2026

Excellent doctors and excellent staff. I've been with Banfield for years, and I'm very happy with the care my dogs have received. View on Yelp (opens in new tab)

Clinic's reply: Hello Jill. We're thrilled that you and your pet had a positive experience with us. Thanks for sharing your review!

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