We have been coming to Banfield since my dog was a puppy. We have had a few communication issues in the past, but my dog had a MCT that the vet took great care of. My dog is now cancer free, and they saved his life. My husband and I are so thrilled, and cannot thank them enough… Read the full review on Google (opens in new tab)
Banfield Pet Hospital
1430 N Mills Ave Ste 130, Orlando, FL 32803Orange CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.10 | 273 | |
| Yelp | 3.40 | 45 |
- Star ratings, weighted: 4.00. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.79 from 19 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.22.
- What 15 reviews say about care: +0.05 stars.
- Result: 4.27 stars = 71 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers report high levels of satisfaction with the staff's kindness and the quality of care provided to their pets. Many owners expressed appreciation for the communicative nature of the medical team.
Often praised
- Friendly and attentive staff
- Compassionate and informative doctors
- Consistent quality of care over time
Common concerns
- One reviewer reported issues with facility cleanliness and communication.
Written by AI from the reviews (members' first, then the newest), Nov 6, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 89% positive, 11% negative, (9) mentions
- Explaining options
- 60% positive, 20% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (banfield.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinessurgeryspay and neuterx-rayshospice and euthanasiamicrochipping
- Languages
- Spanishover 350 languages
- Hours
- Mon 8 a.m. - 6 p.m. Tue 8 a.m. - 6 p.m. Wed 8 a.m. - 6 p.m. Thu 8 a.m. - 6 p.m. Fri 8 a.m. - 6 p.m. Sat 8 a.m. - 5 p.m. Sun 9 a.m. - 5 p.m.
Reviews
Write a reviewStar rating only, no written review.
Star rating only, no written review.
The care team at Banfield on Mills takes great care of our three four-legged children (2 dogs and a cat) - Orry, Ava and Oreo. View on Google (opens in new tab)
Star rating only, no written review.
They took care of my pup! View on Google (opens in new tab)
Great experience! Very kind and friendly staff. After being rejected at Colonial location felt like a life saver for my furry baby. Grateful 🙏🏻 View on Google (opens in new tab)
I always have great customer service View on Google (opens in new tab)
Read this before getting Banfield plan or taking your pet here. I arrived to my IN ROOM appointment, first I was placed in a room that has BLOOD on the floor, I told them, the moved me to a second room that has a pee pad on the floor, then they moved me to another room that was… Read the full review on Google (opens in new tab)
This is Taco. He has been very well cared for by the team at Banfield Mills since he was just 5lbs. He is now 18lbs. And I feel so grateful I came to Banfield. And I would not take him anywhere else. They are truly caring and loving of every pet. Every pet is special. They are… Read the full review on Google (opens in new tab)
It’s about time I reviewed this wonderful veterinary office. Dr Jaramillo is an exceptional vet who is compassionate, humorous and reassuring especially to an anxious cat mom like me (once or twice with tears in my eyes with worry). We followed him from another location! Pam… Read the full review on Google (opens in new tab)
I always recoment you guys, good versión and great service View on Google (opens in new tab)
The best Banfield location and local vet. They always have appointments, and all of their doctors have been great. Gio is the sweetest, most caring tech! View on Google (opens in new tab)
I recommend this location. The staff is friendly and attentive. The doctor's take their time with you reviewing Daisy's visits. Daisy is scared at first walking to the door, once inside she is excited to see them. View on Google (opens in new tab)
Star rating only, no written review.
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