K Molina
I always feel like a valued customer. My dog likes Banfield!! Have not had a bad experience. View on Google (opens in new tab)
Banfield Pet Hospital
1430 N Mills Ave Ste 130, Orlando, FL 32803Orange CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)Real Vet Score 71 out of 100Real Vet ScoreMixedLikely 65–76 given the evidence#51 of 68 scored vets in Orlando How ranked4.0From 318 ratings across 2 sources4.1 on Google (opens in new tab) (273 reviews)3.4 on Yelp (opens in new tab) (45 reviews)Google reviews in the last 12 months: 4.8 average from the 18 we've read, above its 4.1 on Google overallReplies to 84% of Google and Yelp reviews (of 19 read)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.10 | 273 | |
| Yelp | 3.40 | 45 |
- Star ratings, weighted: 4.00. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.79 from 19 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.22.
- What 15 reviews say about care: +0.05 stars.
- Result: 4.27 stars = 71 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers report high levels of satisfaction with the staff's kindness and the quality of care provided to their pets. Many owners expressed appreciation for the communicative nature of the medical team.
Often praised
- Friendly and attentive staff
- Compassionate and informative doctors
- Consistent quality of care over time
Common concerns
- One reviewer reported issues with facility cleanliness and communication.
Written by AI from the reviews (members' first, then the newest), Nov 6, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 89% positive, 11% negative, (9) mentions
- Explaining options
- 60% positive, 20% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (banfield.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinessurgeryspay and neuterx-rayshospice and euthanasiamicrochipping
- Languages
- Spanishover 350 languages
- Hours
- Mon 8 a.m. - 6 p.m. Tue 8 a.m. - 6 p.m. Wed 8 a.m. - 6 p.m. Thu 8 a.m. - 6 p.m. Fri 8 a.m. - 6 p.m. Sat 8 a.m. - 5 p.m. Sun 9 a.m. - 5 p.m.
Reviews
Write a reviewjanella ulloa
Everyone that works there is kind and helpful. They do a great job taking care of our puppies! View on Google (opens in new tab)
Quinn Aster
Every pet I’ve taken here has been left in great hands everyone is very kind View on Google (opens in new tab)
Clinic's reply: Quinn - We're so glad you had a great experience! We’ll make sure to pass this on to our Orlando location. Thanks for partnering with us for your pet’s needs… Read it on Google (opens in new tab)
Jill C.
From Yelp
Excellent doctors and excellent staff. I've been with Banfield for years, and I'm very happy with the care my dogs have received. View on Yelp (opens in new tab)
Clinic's reply: Hello Jill. We're thrilled that you and your pet had a positive experience with us. Thanks for sharing your review!
Work at Banfield Pet Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.