Banfield Pet Hospital
2505 SW College Rd Ste 102, Ocala, FL 34471Marion CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)Real Vet Score 52 out of 100Real Vet ScoreMixedLikely 47–56 given the evidence#35 of 39 scored vets in Ocala How ranked4.2From 699 ratings across 2 sources4.3 on Google (opens in new tab) (666 reviews)2.3 on Yelp (opens in new tab) (33 reviews)Google reviews in the last 12 months: 3.7 average from the 15 we've read, below its 4.3 on Google overallReplies to 7% of Google and Yelp reviews, 0 of 5 negative ones (of 15 read)Down 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.30 | 666 | |
| Yelp | 2.30 | 33 |
- Star ratings, weighted: 4.21. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.73 from 15 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.10.
- What 11 reviews say about care: −0.30 stars.
- Result: 3.80 stars = 52 / 100. Based on many ratings.
What pet owners say
Summary written by AIPet owners report a polarized experience, with some praising the high level of care and communication from specific doctors while others express frustration over inconsistent service. Common issues include perceived lack of transparency during procedures and difficulties with multi-location coordination.
Often praised
- Friendly and courteous staff
- Attentive follow-up care
- Effective treatment for chronic issues
Common concerns
- Inconsistent communication regarding test results
- Lack of direct interaction with veterinarians in some cases
- Difficulty coordinating care across different locations
Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.
About this clinic
As stated on the clinic's own website (banfield.com), checked Nov 8, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinesdental carespay and neuterhospice and euthanasia
- Languages
- Spanish
Reviews
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