Banfield Pet Hospital
1795 W New Haven Ave Ste 102, Melbourne, FL 32904Brevard CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.10 | 59 | |
| Yelp | 2.50 | 41 |
- Star ratings, weighted: 3.44. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.30 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.81.
- What 13 reviews say about care: −0.18 stars.
- Result: 3.63 stars = 45 / 100. Based on a fair number of ratings.
What people paid
Amounts pet owners reported for Banfield Pet Hospital.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $50
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience, with some praising the clinic for its compassionate staff and others criticizing the high cost of medications and services. While many owners feel the staff is caring and attentive, several reviewers expressed frustration regarding pricing structures.
Often praised
- Several reviewers praise the staff's kindness and caring attitude.
- Multiple reviewers mention that doctors take time to answer questions.
- Some owners appreciate the detailed follow-up calls and appointment reminders.
Common concerns
- Several reviewers report high costs for medications compared to other sources.
- Multiple reviewers express concerns regarding the push for additional services or plans.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (4) mentions
- Cost and billing
- 0% positive, 100% negative, (3) mentions
- Explaining options
- 67% positive, 33% negative, (3) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (banfield.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinesdental carespay and neuterhospice and euthanasia
- Languages
- Spanish
Reviews
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