| Ratings from | Avg | Count |
|---|---|---|
| 4.10 | 392 | |
| Yelp | 2.40 | 17 |
Amounts pet owners reported for Banfield Pet Hospital.
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
The majority of reviewers report positive experiences with the staff's demeanor and professionalism. However, there are conflicting reports regarding administrative consistency and communication.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
As stated on the clinic's own website (banfield.com), checked Nov 1, 2026. Call ahead to confirm.
Absolutely an excellent choice. Dr. Hoblick, Docoda, and Theresa are so compassionate. I also use their pet insurance. View on Google (opens in new tab)
Very friendly and caring with our pups. Tatyanna was extremely helpful and professional while being very sweet and playful with our pup Lady. View on Google (opens in new tab)
Star rating only, no written review.
El sistema no está actualizado y te hacen pasar el mal rato over and over. No manejan la misma información. El personal de recepción de la sucursal de Lakeland tiene un pésimo customer service. Te cuelgan las llamadas o te dejan esperando toda una eternidad. Verifiquen siempre… Read the full review on Google (opens in new tab)
The best staff! Highly recommend! Samantha and dr. Merkle was the best! View on Google (opens in new tab)
Calvin was amazing View on Google (opens in new tab)
Quick and easy to get into Staff was very nice View on Google (opens in new tab)
Very friend and very attentive. Im glad I came back with my new baby after being away for a few years. I wouldn't want to go anywhere for Mackenzies needs and she was very happy here. View on Google (opens in new tab)
When I used to do this with the clinic, they injured my dog’s thigh and got a major infection then they claimed that I needed to pay $3000 for a surgery and then they had to do surgery on my dog and They caused unacceptable pain to my dog for no reason do not recommend View on Google (opens in new tab)
I have two pups on an early care plan and it's not that expensive. The doctor told me finally what is wrong with my dog. Five stars⭐️ View on Google (opens in new tab)
Good experience. Great people. View on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
Star rating only, no written review.
The receptionist (I forgot to get her name) was very polite and kind! And Dr. watts was really informative and kind to my cat. View on Google (opens in new tab)
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