norman hoffman
Star rating only, no written review.
Banfield Pet Hospital
2510 W International Speedway Blvd, Daytona Beach, FL 32114Volusia CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)Real Vet Score 46 out of 100Real Vet ScorePoorLikely 41–52 given the evidence#8 of 8 scored vets in Daytona Beach How ranked3.9From 474 ratings across 2 sources4.0 on Google (opens in new tab) (441 reviews)1.9 on Yelp (opens in new tab) (33 reviews)Replies to 84% of Google and Yelp reviews, 8 of 9 negative ones (of 43 read)Down 9 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 441 | |
| Yelp | 1.90 | 33 |
- Star ratings, weighted: 3.85. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.95 from 43 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.91.
- What 28 reviews say about care: −0.25 stars.
- Result: 3.66 stars = 46 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Banfield Pet Hospital.
Quoted in Google, Yelp and Facebook reviews
- Dental cleaning
- $120
- Wellness exam
- $80
- Something else
- $24
- Emergency visit
- $75
median of 2 mentions, $90 to $150
from 1 mention
from 1 mention
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience, with many praising the friendly and caring nature of the staff while others express significant frustration regarding administrative policies. Common points of contention involve the promotion of recurring service plans and issues with appointment scheduling.
Often praised
- Several reviewers describe the staff as very friendly and compassionate.
- Multiple owners report a smooth and pleasant atmosphere at certain locations.
Common concerns
- Several reviewers mention being pressured to purchase monthly wellness plans during initial visits.
- Multiple reviewers report frustration with appointment cancellations or rescheduling due to overbooking.
- Some reviewers express dissatisfaction with perceived inconsistencies in pricing and billing.
Written by AI from the reviews (members' first, then the newest), Oct 27, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 82% positive, 18% negative, (11) mentions
- Cost and billing
- 38% positive, 63% negative, (8) mentions
- Gentle with pets
- 67% positive, 33% negative, (6) mentions
- Wait times and booking
- 20% positive, 80% negative, (5) mentions
- Explaining options
- 75% positive, 25% negative, (4) mentions
- Treatment results
- 67% positive, 0% negative, (3) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 28 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (banfield.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinesdental carespay and neuterhospice and euthanasia
- Languages
- Spanish
Reviews
Write a reviewAshlyn Burke
My cat has been seen here with a wellness plan for 2 years and I have been multiple times before. This morning I went to take my cat for an emergency visit and booked the appointment earlier in the morning. I was told they were too busy and wouldn't uphold my visit and said they… Read the full review on Google (opens in new tab)
Colleen Morrissey
Star rating only, no written review.
Clinic's reply: Hi Colleen - We’ve been wagging our tails ever since we saw your review! Thank you fur the review!
Conswella Gillis
My dog had dental service and I paid $90 for a shot that would alleviate the nausea from the sedation. Needless to say, my dog was vomiting when they brought her to me in the lobby, once outside, and in my car. I went back inside to express my concerns and they wanted me to pay… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Conswella - We hear your frustration and would like to follow up on your experience with us. Please reach out to the Banfield Cares Team at… Read it on Google (opens in new tab)
Lynda M
Star rating only, no written review.
Dutch Haid
Star rating only, no written review.
Clinic's reply: Thank you "fur" the review! 🐕
Robert Ransom
Great staff! Very personable and friendly. I did have trouble getting my dog back. The staff wanted to keep my little Peanut and take her home with them. I don't understand why? 5.5 lbs of love bug. View on Google (opens in new tab)
Clinic's reply: Hello Robert. We’re so happy we could help give your pet the care they needed.
Tom Rayburn
Vaccine View on Google (opens in new tab)
Clinic's reply: Tom - We're so glad you had a great experience! We’ll make sure to pass this on to our Daytona Beach location. Thanks for partnering with us for your pet’s… Read it on Google (opens in new tab)
Vanessa Andrews
Star rating only, no written review.
Clinic's reply: Thank you "fur" the review! 🐕
Rick Bealert
Great service and doctor View on Google (opens in new tab)
Clinic's reply: Hello Rick. We're thrilled that you and your pet had a positive experience with us. Thanks for sharing your review!
Sarah Lapallo
Our 1 yr old saw Dr. Ore for a ck up. View on Google (opens in new tab)
Clinic's reply: Hello Sarah. We're thrilled that you and your pet had a positive experience with us. Thanks for sharing your review!
Thaddeus Smith
Loved that this location is a standalone hospital outside of PetSmart! Plenty of parking, super clean inside, and the staff was extremely friendly. Process was smooth and seamless—in and out with zero issues. View on Google (opens in new tab)
Clinic's reply: Hello Thaddeus. We’re so happy we could help give your pet the care they needed.
Star
Star rating only, no written review.
Clinic's reply: Hi Star - It was a pleasure caring for your furry friend. Thanks for the great rating!
JAY BOUTON
The staff took excellent care of my dog Bees’ situation with the upmost compassion,care and love. I highly recommend bringing your pet there and I will return whenever the need arises. Keep up the great work !! View on Google (opens in new tab)
Clinic's reply: Hello Jay. We're thrilled that you and your pet had a positive experience with us. Thanks for sharing your review!
Cameron McKenna
Quickly assessed and diagnosed my poodles infection and prescribed antibiotics. The payment was reasonable with their monthly assistance plan... Next visit they turned that frown upside down View on Google (opens in new tab)
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