The ladies at Banfield were absolutely amazing and caring after my dog passed away. I believe her name is Jen or Jenna? She was so caring and so thoughtful. From the moment I came inside sobbing hysterically, to picking up Diesel’s urn for his last truck ride home - she treated… Read the full review on Google (opens in new tab)
Banfield Pet Hospital
2510 W International Speedway Blvd, Daytona Beach, FL 32114Volusia CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 441 | |
| Yelp | 1.90 | 33 |
- Star ratings, weighted: 3.85. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.95 from 43 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.91.
- What 28 reviews say about care: −0.25 stars.
- Result: 3.66 stars = 46 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Banfield Pet Hospital.
Quoted in Google, Yelp and Facebook reviews
- Dental cleaning
- $120
- Wellness exam
- $80
- Something else
- $24
- Emergency visit
- $75
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience, with many praising the friendly and caring nature of the staff while others express significant frustration regarding administrative policies. Common points of contention involve the promotion of recurring service plans and issues with appointment scheduling.
Often praised
- Several reviewers describe the staff as very friendly and compassionate.
- Multiple owners report a smooth and pleasant atmosphere at certain locations.
Common concerns
- Several reviewers mention being pressured to purchase monthly wellness plans during initial visits.
- Multiple reviewers report frustration with appointment cancellations or rescheduling due to overbooking.
- Some reviewers express dissatisfaction with perceived inconsistencies in pricing and billing.
Written by AI from the reviews (members' first, then the newest), Oct 27, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 82% positive, 18% negative, (11) mentions
- Cost and billing
- 38% positive, 63% negative, (8) mentions
- Gentle with pets
- 67% positive, 33% negative, (6) mentions
- Wait times and booking
- 20% positive, 80% negative, (5) mentions
- Explaining options
- 75% positive, 25% negative, (4) mentions
- Treatment results
- 67% positive, 0% negative, (3) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 28 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (banfield.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinesdental carespay and neuterhospice and euthanasia
- Languages
- Spanish
Reviews
Write a reviewStar rating only, no written review.
Right up front with people don't try to sell you things you don't need highly recommended View on Google (opens in new tab)
Star rating only, no written review.
Total disappointment I took my 8-month-old Australian Shepherd, Finn, to Banfield because one of his eyes had become pink and irritated. Before the veterinarian even examined him, a staff member attempted to sell us a pet insurance/preventive care plan. We explained that our… Read the full review on Google (opens in new tab)
I went for a complimentary first visit. They tried to sell me a monthly pet plan. I didn't like that MY 1ST VISIT focused on selling a plan and not more concerned about my puppy! The older front desk receptionist is RUDE! she is in the wrong field! View on Google (opens in new tab)
Star rating only, no written review.
We had been bringing our dog JoJo to the Daytona Beach Banfield Animal Hospital for several years without issue. The problem arose after our beloved JoJo passed away unexpectedly the day before we moved to New York. We discovered that the Hospital has a very peculiar policy when… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
Always the best to my dogs!!! I tried going somewhere else for 3 months, never again. By far most affordable and kind to my babies. View on Google (opens in new tab)
I've only been there once but had a really good feeling bringing my pup here. When I needed a refill on the meds, it was handled promptly. The staff is friendly and knowledgeable. View on Google (opens in new tab)
Friendly and great staff! View on Google (opens in new tab)
Great service View on Google (opens in new tab)
It's Changed alot Recently especially since they Moved don't know if it's Good or Not. View on Google (opens in new tab)
Work at Banfield Pet Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.