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Real Vet Reviews

Banfield Pet Hospital

2510 W International Speedway Blvd, Daytona Beach, FL 32114Volusia CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 46 out of 100Real Vet ScorePoorLikely 41–52 given the evidence#8 of 8 scored vets in Daytona Beach How ranked3.9From 474 ratings across 2 sources4.0 on Google (opens in new tab) (441 reviews)1.9 on Yelp (opens in new tab) (33 reviews)Replies to 84% of Google and Yelp reviews, 8 of 9 negative ones (of 43 read)Down 9 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.00441
Yelp1.9033
  1. Star ratings, weighted: 3.85. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.95 from 43 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.91.
  4. What 28 reviews say about care: −0.25 stars.
  5. Result: 3.66 stars = 46 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Banfield Pet Hospital.

Quoted in Google, Yelp and Facebook reviews

Dental cleaning
$120
median of 2 mentions, $90 to $150
Wellness exam
$80
from 1 mention
Something else
$24
from 1 mention
Emergency visit
$75
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report a polarized experience, with many praising the friendly and caring nature of the staff while others express significant frustration regarding administrative policies. Common points of contention involve the promotion of recurring service plans and issues with appointment scheduling.

Often praised

  • Several reviewers describe the staff as very friendly and compassionate.
  • Multiple owners report a smooth and pleasant atmosphere at certain locations.

Common concerns

  • Several reviewers mention being pressured to purchase monthly wellness plans during initial visits.
  • Multiple reviewers report frustration with appointment cancellations or rescheduling due to overbooking.
  • Some reviewers express dissatisfaction with perceived inconsistencies in pricing and billing.

Written by AI from the reviews (members' first, then the newest), Oct 27, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
82% positive, 18% negative, (11) mentions
Cost and billing
38% positive, 63% negative, (8) mentions
Gentle with pets
67% positive, 33% negative, (6) mentions
Wait times and booking
20% positive, 80% negative, (5) mentions
Explaining options
75% positive, 25% negative, (4) mentions
Treatment results
67% positive, 0% negative, (3) mentions
Clean facilities
100% positive, 0% negative, (3) mentions

From 28 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (banfield.com), checked Oct 25, 2026. Call ahead to confirm.

Treats
dogscats
Services
vaccinesdental carespay and neuterhospice and euthanasia
Languages
Spanish
Alana Barnett
From Google (opens in new tab)

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What's wrong with it?

The ladies at Banfield were absolutely amazing and caring after my dog passed away. I believe her name is Jen or Jenna? She was so caring and so thoughtful. From the moment I came inside sobbing hysterically, to picking up Diesel’s urn for his last truck ride home - she treated… Read the full review on Google (opens in new tab)

Clinic's reply: Alana – We’re so sorry to hear about the loss of your sweet pet Diesel. We know it's hard to say goodbye and are glad our team was able to support and care for… Read it on Google (opens in new tab)
Carol Dill
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: A big thank you for your pawsome review! 🐾 We hope to see you again soon.
Charles Woodbury
From Google (opens in new tab)

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What's wrong with it?

Right up front with people don't try to sell you things you don't need highly recommended View on Google (opens in new tab)

Phoebe Mcgee
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Hi Phoebe - Thanks for the 5 stars and for partnering with us for your pet’s health!
Audrey Bellini
From Google (opens in new tab)

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What's wrong with it?

Total disappointment I took my 8-month-old Australian Shepherd, Finn, to Banfield because one of his eyes had become pink and irritated. Before the veterinarian even examined him, a staff member attempted to sell us a pet insurance/preventive care plan. We explained that our… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Audrey - We hear your frustration and have forwarded your concerns to the leadership team. Please do not hesitate to reach out to the Banfield Cares Team at… Read it on Google (opens in new tab)
Dotty Martin
From Google (opens in new tab)

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What's wrong with it?

I went for a complimentary first visit. They tried to sell me a monthly pet plan. I didn't like that MY 1ST VISIT focused on selling a plan and not more concerned about my puppy! The older front desk receptionist is RUDE! she is in the wrong field! View on Google (opens in new tab)

Clinic's reply: Hi Olivia, our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)
Megan Lange
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Hi Megan, our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)
Blair Kenny
From Google (opens in new tab)

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What's wrong with it?

We had been bringing our dog JoJo to the Daytona Beach Banfield Animal Hospital for several years without issue. The problem arose after our beloved JoJo passed away unexpectedly the day before we moved to New York. We discovered that the Hospital has a very peculiar policy when… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Blair – We are so sorry for your loss of Jojo. We would like to speak with you directly to learn more about what happened. Please email us at… Read it on Google (opens in new tab)
Marion Loucks
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: A big thank you for your pawsome review! 🐾 We hope to see you again soon.
Amaris Rivera
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Woof-tastic! Thank you for the 4-star rating for our pet hospital. Your feedback is like treats for us! We're eager to hear how we can make your pet's next… Read it on Google (opens in new tab)
Taylor Sarro
From Google (opens in new tab)

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What's wrong with it?

Always the best to my dogs!!! I tried going somewhere else for 3 months, never again. By far most affordable and kind to my babies. View on Google (opens in new tab)

Clinic's reply: Thank you so much for the positive feedback, Taylor! We’re happy you enjoyed your experience, and we’ll be sure to pass on your kind words to the Daytona Beach… Read it on Google (opens in new tab)
Susie Rivers
From Google (opens in new tab)

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What's wrong with it?

I've only been there once but had a really good feeling bringing my pup here. When I needed a refill on the meds, it was handled promptly. The staff is friendly and knowledgeable. View on Google (opens in new tab)

Clinic's reply: Hi Susie - Thank you for sharing your experience with us! We appreciate you expressing these kind words to us!
Jerry K
From Google (opens in new tab)

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What's wrong with it?

Friendly and great staff! View on Google (opens in new tab)

Clinic's reply: Hi Jerry - Thank you for sharing your experience with us! We appreciate you expressing these kind words to us!
Carolina Franco
From Google (opens in new tab)

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What's wrong with it?

Great service View on Google (opens in new tab)

Clinic's reply: Thank you so much, Carolina! We’ll be sure to pass this on to the Daytona Beach team! 😊
Jennifer McQuiggan-Smith
From Google (opens in new tab)

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What's wrong with it?

It's Changed alot Recently especially since they Moved don't know if it's Good or Not. View on Google (opens in new tab)

Clinic's reply: We're thrilled that you and your pet had a positive experience with us. Thanks for sharing your review!

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