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Real Vet Reviews

Animal Hospital at Vista Lakes

8770 Lee Vista Blvd, Orlando, FL 32829Orange County
Real Vet Score 79 out of 100Real Vet ScoreGoodLikely 75–83 given the evidence#34 of 68 scored vets in Orlando How ranked4.4From 496 ratings across 2 sources4.4 on Google (opens in new tab) (441 reviews)4.0 on Yelp (opens in new tab) (55 reviews)Replies to 72% of Google and Yelp reviews (of 18 read)Down 5 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.40441
Yelp4.0055
  1. Star ratings, weighted: 4.36. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.67 from 18 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.44.
  4. What 15 reviews say about care: +0.05 stars.
  5. Result: 4.48 stars = 79 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers generally report a positive experience with the clinic's staff and the quality of care provided to their pets. While most feedback highlights professionalism, one reviewer noted specific issues regarding international travel paperwork.

Often praised

  • Several reviewers praise the friendly and professional demeanor of both front desk staff and technicians.
  • Multiple reviewers mention the doctors are knowledgeable and provide attentive care.
  • Reviewers describe the service as efficient and welcoming.

Common concerns

  • One reviewer reported difficulties and inflated pricing regarding international travel documentation.

Written by AI from the reviews (members' first, then the newest), Nov 4, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
92% positive, 8% negative, (12) mentions

From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Joseph Matos
From Google (opens in new tab)

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What's wrong with it?

Service render was great in regard to the animals however, the paperwork for international shipments was handled poorly and was inflated on the pricing. If you need a USDA approved vet please do yourself a favor and go to USDA.gov and look for a Vet there that has done your… Read the full review on Google (opens in new tab)

Angel hernandez
From Google (opens in new tab)

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What's wrong with it?

Great care of Raven great customer service View on Google (opens in new tab)

Clinic's reply: We are delighted to hear about your positive experience at Animal Hospital at Vista Lakes. Thank you for your feedback!
Ingrid Pujol
From Google (opens in new tab)

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What's wrong with it?

Such an amazing team! From the front desk staff and technicians to Dr. Inniss, everyone is so friendly, knowledgeable, and always willing to help. They’re quick to answer questions, find solutions, and make you feel like your pet is truly in good hands. I couldn’t ask for a… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for trusting our team with your pet's care. We're glad our staff made you feel supported and confident every visit!
Tim Cotton
From Google (opens in new tab)

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What's wrong with it?

Great service from the rime I walked in until check out. View on Google (opens in new tab)

Ruth Lee
From Google (opens in new tab)

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What's wrong with it?

The front staff is very welcoming then the nurse and Dr. were gentle with our baby a bit pricey I must say but I know our baby is in good hands. Thank you Ruthie and Edgar Lee View on Google (opens in new tab)

Clinic's reply: We are ecstatic to hear about your positive experience at Animal Hospital at Vista Lakes. Thank you for sharing your feedback!
Leslie Butler
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Yvonne Garcia
From Google (opens in new tab)

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What's wrong with it?

Very professional and accommodating View on Google (opens in new tab)

Clinic's reply: Thank you immensely for your positive feedback. We deeply cherish your kind words!
Deana Rogers
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Robert Rhodes
From Google (opens in new tab)

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What's wrong with it?

The staff and vet are professional and kind they are also up front about the pric View on Google (opens in new tab)

Clinic's reply: We are grateful for your kind words about our staff and vet. Thank you for sharing your experience with us!
Edna Castrillon
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

David Rubin
From Google (opens in new tab)

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What's wrong with it?

Love Dr Innis and her staff! View on Google (opens in new tab)

Clinic's reply: Your review is appreciated. Love hearing that you love Dr. Innis and her staff!
Duane Gunsch
From Google (opens in new tab)

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What's wrong with it?

Always a good visit and now they have remodeled giving a better feel when you visit. View on Google (opens in new tab)

Clinic's reply: Thank you for noticing our remodel! We're glad every visit feels welcoming. See you next time!
Kathy Cartagena
From Google (opens in new tab)

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What's wrong with it?

I am very pleased with the care and respect I am my cat always receive at this office. I would highly recommend them. View on Google (opens in new tab)

Clinic's reply: Thank you for your positive feedback, Kathy! We're glad to hear that our team at Animal Hospital at Vista Lakes was able to make both you and your kitty… Read it on Google (opens in new tab)
Freddy Edgardo Enriquez
From Google (opens in new tab)

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What's wrong with it?

Everyone in the staff were great, the doctor is very knowledgeable, and took care of my cat on all the steps of her recovery, very thankful. View on Google (opens in new tab)

Clinic's reply: We're honored to have been able to assist in your cat's recovery. Thank you for your kind words!
Alberto Gonzalez
From Google (opens in new tab)

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What's wrong with it?

Friendly, fast, excelent service View on Google (opens in new tab)

Clinic's reply: We're grateful for your kind words! Thank you for sharing your experience!

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